Mental health problems
Emergency help
If you or someone else is in danger, call 999 or go to A&E.
If you need urgent help for mental health:
- get help from NHS 111 online
or - call 111 and select option 2 for support from a mental health professional.
We are here to support you if you are struggling with your mental health, for example with stress, anxiety, depression or an eating disorder. Anything you tell us is completely confidential and cannot be shared without your consent, except in exceptional circumstances where we are concerned for your safety or the safety of others.
Before making a mental health appointment
- Request well-being support from the University
- Look at the University self-help Pages
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Self-refer to local NHS/ charity talking therapy organisations e.g.VitaMinds
Free mental health support from the NHS, offering evidence-based talking therapies as well as advice and guidance on community services.Nilaari: Black, Asian and Minority Ethnic counsellingWomankind offer counselling, befriending and a helpline.
Nilaari offers therapies for people experiencing a range of issues, including stress, worry, general anxiety, and low self-esteem and confidence.
Making a mental health appointment
Speak to a doctor or one of our specialised mental health nurses
To discuss support for your mental health, medication, or accessing disability support, you can book a routine appointment by phone or online. You don't need a doctor's appointment to access university counselling.
Urgent appointments
If you have a new or worsening mental health problem, you can book a same-day appointment by phone. These appointments are not for medication reviews or a routine review of ongoing mental health problems. Please try to plan your medication so that you don't use these urgent appointments for when you run out of medication. If you do run out and have a regular chemist, they can often issue you with a few day's emergency supply.
Medical certificates
Medical certificates should be requested by email or using the online form.
Helplines
- Shout Call 85258 for free 24/7 support
- Help with suicidal thoughts with a link to emergency helplines
- Student Space Options of web chat, text and e-mail support
- 24/7 Support & Connect – A free NHS confidential 24/7 helpline for people who live in Bristol, North Somerset & South Glos. Freephone: 0800 0126549
- Mind Line telephone helpline – out-of-hours confidential listening service
- Samaritans Bristol – 24-hour free local and national helplines Phone: 116 123
Useful mental health resources
Student Space
Student support and advice with the option of telephone, web chat, text and e-mail support
Students Against Depression
This website has several excellent sections such as 'I am having strange thoughts' and 'I am struggling to go on'. Practical advice on prevention and treatment, self-care, safety planning and more.
Student Minds
New guide for starting university with advice on time management, study skills, relationships, addiction, identity, mental illness and where to go for help if you need it.
The Mix
Advice, blogs and articles on mental health, money, coping with families, being a carer, relationships, drugs and lots more. They also have 1-2-1 online chat and text messenger options..
Off The Record
Runs online workshops and activities for young people aged 10-25 years from yoga to book clubs, as well as peer mentoring and activism. There are self-harm support groups and lots more. They also have an LGBTQ+ activist and support group called Freedom Youth.
The Birch Collective
A Bristol-based charity that run nature-based activities for young people to enhance resilience and mental health. They even have a free 5-day residential camp every summer!
Self-help mini workbooks
Free and used by therapists worldwide.