Opening hours and getting here

Opening times

You can call us on 0117 3302721 Monday to Friday 8:45 am to 6:30 pm
Our telephone lines are not open after 6:30 pm in the evenings or on Saturdays. If you call outside of our opening times, you will be directed to on-call services such as 111.

If we are closed and it's urgent call 111 - you can request a translator if needed
If it's an emergency, call 999

Christmas and New Year Opening hours

 Follow this shortcut for the University Page on Services, Support  and Activities during the festive period

Friday 22nd December  OPEN 9.00am – 12.00pm Outside these hours, emergency cover only , see below
Saturday 23rd December CLOSED  
Sunday 24th December CLOSED  
Monday 25th December CLOSED  
Tuesday 26th December CLOSED  
Wednesday 27th December OPEN 9.00am – 12.00pm Outside these hours, emergency cover only, see below
Thursday 28th December OPEN 9.00am – 12.00pm Outside these hours, emergency cover only, see below
Friday 29th December OPEN 9.00am – 12.00pm Outside these hours emergency cover only, see below
Saturday 30th December CLOSED  
Sunday 31st December CLOSED  
Monday 1st January CLOSED  
Tuesday 2nd January  OPEN - 9.00am – 12.00pm Outside these hours emergency cover only, see below

Normal opening hours will resume on Wednesday 3rd January.

How to access emergency medical care when we have a limited service

Between 8am and 9am or between 12pm and 6.30pm on the following days, please dial 07976 442366 to speak to the Student Health doctor on call:

Friday 22nd December
Wednesday 27th December
Thursday 28th December
Friday 29th December
Tuesday 2nd January

Please note that this number will not be monitored outside of these stated hours.

If you need medical help or advice while we are closed that cannot wait until we re-open please call 0117 3302721 for details of the on call services or dial 111 to speak to the NHS on call services.

Getting here

You can find us at Hampton House, St Michael’s Hill, Bristol BS6 6AU.

  • Evening opening (after 5pm): You will need to use the intercom on the ground floor to let us know you are here.


  • There are bike racks located directly outside Hampton House, to the left of the main entrance (see Streetview).



  • Limited pay & display parking is available locally - see maps for Cotham (PDF) and Kingsdown (PDF). We do not have any dedicated patient parking at Hampton House.
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