Support with living in accommodation

We offer lots of support to help you enjoy living in your University room. To ask about the best support for you, contact us.

Accommodation needs and adjustments

If your room or residence is unsuitable for your disability, health or another personal factor, you should tell us your accommodation needs. We could help you get the right adjustments and support. 

Flatmates and neighbours 

If you need support with flatmate relationships, feel unhappy or lonely, you can request wellbeing support. You could also join social events. 

If you are affected by noise, mess or other behaviours from your flatmates or neighbours, check our guide to being a good neighbour. You can report unacceptable behaviour. 

Repairs

If something is not working in your room or residence, you can book repairs or maintenance. 

Room cost

If your room cost is too expensive, you can get money advice or request funding. 

Complaints

If you are unhappy with your accommodation or the service you have received, you can make a complaint. 

Move rooms

If you have tried getting support and want to move to a different University room or residence, you can ask to change rooms. There are limited rooms available, so this may not be possible.

Cancel tenancy

If you want to move out of your university accommodation and find a room to rent privately with another landlord, you can cancel your tenancy.