Building services and facilities

• Get facilities support
  What to do if you lose your room key, need minor first aid, or want to use your residence’s sports facilities.

• Request a repair
  Let us know about something that is damaged or needs repairing in your residence.
• Connect to the internet
  Find out how to get connected to the University wifi or wired network within your residence.
• Cleaning, recycling and rubbish
  The cleaning schedule for your residence, and where to put your recycling and rubbish.
• Receiving your mail
  Learn where you can collect your mail, including standard post and recorded deliveries.
• Storing your bike
  You can keep your bike in a designated area at your residence.
• Doing laundry
  How to use the laundry facilities in your residence where you can wash and dry your clothes.
• Lost keys and getting locked out
  Find out what to do if you lose your keys or get locked out of your room.
• Kitchens, catering and meals
  Self-catered residences will have a kitchen and cooking facilities and if you live in a catered residence, meals are served at set times each day.
• Buses, car parking and transport
  Find out more about the ways to travel between your accommodation and campus via the Bristol Unibus U1 service, cycling and car parking permits.
• TV licence
  You will need a TV licence if you want to watch or stream TV programmes on any device.

• Lost property
  If you have lost something, you can check if it has been handed in at your residence or Student Support Centre.
• Report your absence
  Let us know if you are going to be away from your University residence for any length of time.
• Having guests to stay
  Rules about having guests to stay at your University residence.