Help and contacts

Where to find information you need online and contacts for our Student Services team and your school.

Student support

Search online support. Popular topics are financeswellbeingstudieslife in Bristol.

If you can't find the information you are looking for, contact the Student Services team.

In person services: Monday to Friday, 9 am to 4 pm.
Telephony and email services: Monday to Friday, 9 am to 4:30 pm.
Email: student-services@bristol.ac.uk
Phone: +44 (0)117 428 3000 

To speak to a team member in person, visit the front desk on the upper ground floor of Senate House.

Winter break hours 

In-person services will be closed from 4 pm, Friday 13 December 2024. They will reopen from 9 am, Monday 6 January 2025. 

Email and telephone services will be closed from 4 pm, Monday 23 December 2024. They will reopen from 9 am, Friday 3 January 2025.

Emergency help

Contact your school or faculty

Contact your school office if you need help with course or academic queries. This includes exam and assessment arrangements, specialist teaching spaces (labs and workshops), and academic concerns such as suspension or transferring course.

If you are unsure which faculty you are in, check on Student Info

There are different contacts if you are studying at Bristol as part of the incoming study abroad programme

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