Accessibility and support

Help using the library

If you want to arrange help before coming to the library or want to discuss any extra support you may need, contact us. The office is open for general enquiries Monday to Friday 10 am to 4 pm.


The library provides a range of support and services to ensure everyone can access library resources.

These services are available to library users who:

  • have a disability
  • have dyslexia (or other specific learning difficulties)
  • study part-time
  • are distance based
  • have caring responsibilites 
  • have short-term health care needs

If you wish to check your eligibility for our services or discuss any additional support requirements, please contact us. 

Services available and who can use them
ServiceDisabled and Dyslexic usersPart-time and distance learners
Loan extensions yes part-time only
Fetching items yes yes
Photocopying and scanning yes yes
Private study rooms yes no
Use of Assistive Technology Room yes no


You need to register to use these services.

How to register

We will discuss your particular needs and give you a quick introduction to our services.

Loan extensions

Loan periods are extended on issue and renewal for students who are registered as disabled and dyslexic or part-time.

  • 3 day loan items extended to 7 days
  • 7 day loan items extended to 14 days

You cannot extend the loan period of a book that has been reserved by someone else.

Please contact us if you need to borrow any of the following for a longer period:

  • Short loan collection
  • 1 day loan items
  • Journals/serials (7 days)

Disabled and dyslexic students who have signed up for this service must tell us about any changes to your personal details (including course title, mode of study and course end date) as your library record does not update automatically with central student records.

Renewing extended loans

Find out how to renew your loan.

Fetching items

We can fetch items on your behalf. Complete the form to request up to five items. Requests take up to five days.

You will receive an email when items are ready for collection, including information on how long they will be held for. You are responsible for returning the items.

Items may be recalled if another user wants to use them.

Photocopying and scanning


There are scanning facilities available in many libraries. Check the facilities listed for the library you want to visit.

If you are a disabled or dyslexic user you can use the scanners in the Assistive technology room, room 15 and in the sound-proofed study room in the Arts and Social Sciences Library.

Library service

Complete the form to request an item to be photocopied or scanned for you. Requests take up to five working days.


When requesting any of these services you must be aware of copyright regulations.


You will be charged 10p per page. This will be added to your library account. 

Collecting items

There are a range of ways to collect items requested using these services depending on your needs.

  • choose a library to collect your items from
  • arrange for your items to be posted to your home address;
  • authorise someone to collect your items for you if you have difficulty accessing the library

Complete the relevant fields in the form.

Private study rooms

The Arts and Social Sciences Library has private study rooms that can be booked.

Resources available in private study rooms
Roomwho can use roommaximum stayresources
Silent study: Rooms A, B, 15, 16 individual 3 hours (can be extended if room not booked) Room 15 has a PC and scanner
Sound-proofed shared space individual/shared 3 hours (can be extended if room not booked) PC and scanner Dragon software
Room C individual 8 am - 11.45 pm  

Book a room at the Welcome Desk by phone: Tel +44 (0)117 928 9720 | Internal 89720

Assistive Technology room

The library has a range of assistive technology and other equipment available to support your work.

You can use the Assistive Technology room located on the ground floor of the Arts and Social Science Library.

Priority is given to those using the technology and equipment only available in this room and  to those with access requirements.

Alternative formats

  • We can provide reading list material in alternative formats to standard print. You will need a referral from Disability Services.
  • We can show you and a support worker how to use equipment to produce alternative formats. You can book a computer and scanner to do this.


Tel: +44 (0)117 928 8502 | Internal 88502
Textphone users can call via typetalk 18001 0117 928 8502

Dyslexia and Disability Coordinator

Mary Lockwood

Library Support Supervisor

Julia Richardson

Personal emergency evacuation plan (PEEPS)

Contact us before you visit the library to discuss your needs.

Access library buildings

Find detailed access information about accessing our library buildings.

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