Library Support

What we do

We are a dedicated team within the library who can offer a range of services and work with you to ensure that our libraries are accessible.

Who we can help

We provide support to students with a wide range of disabilities, including but not limited to:

  • learning difficulties (such as dyslexia or dyspraxia) 
  • health and mental health conditions
  • autism spectrum conditions (such as Asperger syndrome)
  • sensory impairments
  • mobility difficulties

For the following students, where access to the library is difficult, or time on campus is limited, we can provide additional library services to support access to our print resources. We can signpost you to other areas of support. Unfortunately, we cannot provide access to additional study spaces at this time: 

  • part time students
  • carers and parents
  • short-term health or mobility difficulties
  • students on a work placement 
  • research postgraduates who are based outside of Bristol

Please apply to register (top right, green box) as this will guide you through the services that are available and who we can support.

Things we can't help with

Unfortunately, we cannot support the following students under the following circumstances alone 

  • students who are studying online only. We are advising students to contact their School for advice.
  • students living outside of Bristol but coming on to campus to attend face-to-face taught sessions

Additional services to support access to resources

Bookable appointment times

In response to the latest advice on managing the COVID-19 pandemic we are currently suspending our bookable appointments and would like to encourage contact via email to arrange or discuss support. 

We can arrange online appointments via Microsoft Teams (with or without video) or telephone appointments. Please let us know and we will arrange a time to contact you. We can also arrange face to face meetings as required. 

Contact the Library Support team 

Library Support contacts

Our dedicated Library Support team can discuss individual requirements and answer any questions you have about accessing the library and using our services.

We are always open to suggestions. Don't worry if you aren't sure if we can help, we will pass you on to the relevant team.


Tel: +44 (0)117 928 8502 | Internal 88502
Textphone users can call via typetalk: 18001 0117 928 8502

Want to ask us a question?

Contact Library Support 

Assistive software

Assistive software is installed on computers across our libraries and study centres.

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