Library Support

What we do

We are a dedicated team within the library who can offer a range of services and work with you to ensure that our libraries are accessible.

Who we can help

We provide support to students with a wide range of disabilities, including but not limited to:

  • learning difficulties (such as dyslexia or dyspraxia) 
  • health and mental health conditions
  • autism spectrum conditions (such as Asperger syndrome)
  • sensory impairments
  • mobility difficulties

Please apply to register (top right, green box) as this will guide you through the services that are available and who we can support.  

For the following students and where access to the library is difficult, we can provide additional library services to support access to our print resources. We can signpost you to other areas of support. Unfortunately, we cannot provide access to additional study spaces at this time: 

  • part time students
  • carers and parents
  • short-term health or mobility difficulties
  • students on a work placement 

Please apply to register (top right, green box) as this will guide you through the services that are available and who we can support.

We cannot support the following students:

Please contact your School for advice. 

  • students who are studying online only 
  • students living outside of Bristol but coming on to campus to attend teaching sessions
  • students who are self-isolating due to Covid-19
  • students who are affected by local Covid-19 restrictions

Additional services to support access to resources

Bookable appointment times

In response to the latest advice on managing the COVID-19 pandemic we are currently suspending our bookable appointments and would like to encourage contact via email to arrange or discuss support. 

We will be introducing a new booking system to arrange online or telephone appointments. Until we do we are happy to arrange these as required - please let us know and we will arrange a time to contact you. 

Contact the Library Support team 

We can work with you to discuss any specific needs or requirements you might have in terms of study space or access to resources.

Library Support contacts

Our dedicated Library Support team can discuss individual requirements and answer any questions you have about accessing the library and using our services.

We are always open to suggestions. Don't worry if you aren't sure if we can help, we will pass you on to the relevant team.


Tel: +44 (0)117 928 8502 | Internal 88502
Textphone users can call via typetalk: 18001 0117 928 8502

Want to ask us a question?

Contact Library Support 

Assistive software

Assistive software is installed on computers across our libraries and study centres.

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