Help and contacts
Where to find information you need online and contacts for our Student Services team and your school.
If you can't find the information you are looking for, contact the Student Services team.
To speak to a team member in person, visit the front desk on the upper ground floor of Senate House, Monday to Friday, 9 am - 4 pm.
Contact your school or faculty
Contact your school office if you need help with course related or academic queries. This includes exam and assessment arrangements, specialist teaching spaces (labs and workshops), and academic concerns such as suspension or transferring course.
Contact your faculty for transcripts, student status letters, CAS numbers and council tax exemptions. If you are unsure, check your faculty on Student Info.