How to pay your short course fees

We look forward to welcoming you onto a course, and are grateful for prompt payment of short course fees. It is quick and easy to make a payment via the official University of Bristol Online Shop.

The online shop is simple and versatile - payments can be made via credit or debit card and can either be completed by you, or on your behalf by your admin or finance contact. Once you have paid your fees in full your course place will be confirmed. Step-by-step payment instructions are provided below, along with alternative payment options if you cannot use the online shop.

Important note: We endeavour to send a reminder via email once course fees are nearly due, but at busy times cannot guarantee this. Please be mindful that once payment due dates have passed, provisional bookings are automatically rescinded so they can be made available to others.

We encourage you to contact us to discuss if you are unable to make an online shop payment, are unsure about payment deadlines or the best payment method to choose. We are also happy to link in with your finance or admin contact, and recommend you share this page with them.

Select a payment method for relevant instructions:

This is our recommended payment method.

To buy from the online shop, you will need to create an online shop account. You can make secure payments using debit or credit cards (excluding American Express and Diners Club). Payment can either be completed by you, or on your behalf by an admin or finance contact. 

Step 1: Access our online shop payments page.
Step 2: Overwrite '0.00' with the total amount of your booking in the 'amount (£)' box.
Leave the quantity as 1 and click on 'add to basket'.
Step 3: Click on the pop up 'proceed to basket'.
Step 4: Check the amount is correct and click 'proceed to checkout'. If the amount is
incorrect click on 'clear basket' and return to step 1. 
Step 5: Register as a 'new customer'. If you have previously used our online shop
just log in to your account. Note: your online shop account is separate from
your short course booking account. 
Step 6:

Enter the order code. Your order code begins #BRISTOL and can be found in
your booking confirmation email or within your short course booking account.
Step 7: Enter the full name of the person attending the course and click 'continue'.
Step 8: Enter your credit card details.
Step 9: Review your order, read the terms and conditions, and click on 'confirm
your order'.

Once payment has been made via the online shop, the payee will receive an email confirming payment. If your organisation requires a formal confirmation of payment/invoice this can be requested via finance-systems@bristol.ac.uk. Please reference the payment order number (starting UOB) so they can locate your payment and specify your organisation name, address and any additional text you would like included on the invoice.

If you have any problems with your payment, email finance-systems@bristol.ac.uk. The Online Shop offers help & information and has comprehensive FAQs which cover the system in more detail. Contact us if you need any further help.

Please note that this option is only available if fees are to be met from a University of Bristol grant code. 

Payment is not automatically made if you select this option at checkout, please follow the steps outlined below:

Step 1: If you are not the budget holder, obtain permission to meet the fees from
the relevant UoB grant code.
Step 2: Use the budget code contacts report in ERP to identify the Assistant
Accountant (AA) responsible for the grant code you will be paying from.
Step 3: Provide the AA with your provisional booking details, including course
name, amount due and payment due date. 
Step 4: Request that funds are transferred to C124711-101 (11900) in advance 
of the payment due date.
Step 5: Notify short-course@bristol.ac.uk when complete.
We appreciate that some institutions are unable to arrange card payments through our online shop. In select cases we are pleased to offer an option to pay by sales invoice.
 
Given the additional workload associated with invoice payments, an additional £40 invoice administration fee is levied, which is non-refundable in the event of cancellation. 
 
We do not automatically send out a sales invoice if you select this option at checkout. You must arrange for an official Purchase Order (PO) from your institution, including the £40 administration fee, to be emailed to short-course@bristol.ac.uk before the payment due date. This means we cannot usually accept payment via sales invoice in cases where payment is due immediately or is overdue.
 
Once a valid official PO is received, we will supply a sales invoice to your organisation for payment. At that stage we will also be able to confirm your course place. The University of Bristol payment terms are 30 days. 
 
If you need to set up the University of Bristol as a new supplier to your organisation, refer to the section below. If this applies, you will also need to complete and return a copy of this Customer information form (Office document, 56kB) when supplying your PO.
 
For more guidance view paying a University of Bristol invoice.
 

Additional information if paying via invoice:

If you have not paid the University of Bristol before, your organisation will need to set us up as a new supplier before they can generate a Purchase Order. If this applies, you will also need to complete and return a copy of this Customer information form (Office document, 56kB) when supplying your PO.
 
Please refer to our company information below and contact our credit control team at statement-query@bristol.ac.uk if you require bank details confirming. 
 
Organisation name University of Bristol
Address

Finance Services
3rd Floor, Augustine's Courtyard
Orchard Lane
Bristol
BS1 5DS
Company registration number RC000648
(University of Bristol is a registered charity and this is our royal charter number)
VAT registration number GB991261800
EORI (Economic Operators Registration and Identification number) GB 991 261 800 000
D_U_N_S number 22-505-1309
UEI number HGGEQLJAZ6H3
UTR 922/67127/29294