The application process
Here you can see step-by-step details of how to apply for postgraduate University-allocated accommodation and see what you need to do when you are offered a room.
1. Apply for accommodation - 1 June 2020
Applications for 2020/21 accommodation will open on the 1st of June 2020. Invitations to register on our accommodation portal will go out to postgraduate students with a firm offer by email from the 4th of May.
When you access the application system for the first time, you will need to:
- Verify your details by entering your University of Bristol student number (as you confirm your place at Bristol we will be emailing students with their number) and the email address that you used when you applied for your course, and wait for the verification email to arrive. This can take up to half an hour to arrive but make sure you check your spam email folder.
- The link in the email is only valid for an hour from the time you completed the form, so once you receive the email you need to click on the link.
- If the link expires, for example, because the email was delayed or because you didn't click on it within an hour, please wait for approximately 24 hours and then complete the steps above again. This delay will not affect your application priority.
- Click the link in the email to set up a unique username and password for the application system. Please keep your password safe as you will need it again to access your accommodation offer when it is sent to you.
2. Accommodation allocations made
For your safety and wellbeing, we may need to change how we allocate students to our residences for the 20/21 academic year. Our application still allows you to select your accommodation preferences of residence and room type, however we are asking all applicants to note that these preferences are not guaranteed.
Depending on the UKs Coronavirus risk level, some residences and room types may not be available for the 20/21 academic year, and we therefore reserve the right to allocate students outside of our standard allocation policy if required for safety reasons.
All allocations of postgraduate accommodation will be made by the Accommodation Office. Priority will be given to postgraduates who have special housing needs for reasons of ill-health or disability.
We try to place students in one of their five preferred residences and room type. Students with special requirements because of health problems or disabilities are allocated first. Your preferences will be used as a guide and cannot be guaranteed.
We consider all information given on the application form including the stated room preference and any additional information provided. The Accommodation Office allocates spaces fairly and without bias. Our aim is to create a balanced and diverse community. When allocating rooms in flats and residences we consider the following areas:
- gender balance,
- nationality/cultural balance (at times it may be necessary to allocate rooms in single nationality flats, see our what to expect page for more details).
Postgraduates who are unhappy with their allocation are given the opportunity to join the postgraduate waiting and transfer list after their tenancy has started.
All allocations to University and partnership residences will be governed by the University of Bristol's Equality and Diversity Policy which states:
No individual will be unjustifiably discriminated against. This includes, but not exclusively, on the basis of gender, race, nationality, ethnic or national origin, religious or political beliefs, disability, marital status, social background, family circumstance, sexual orientation, gender reassignment, spent criminal convictions, age or for any other reason.
3. Accommodation offers made
You'll receive an email with a link to the accommodation portal where you can view and accept your accommodation offer - you must accept the offer within the deadline stated (usually 7 days). You'll also need to pay a small percentage of your rent in advance to accept your offer.
Room numbers - Your offer email may not specify your room number, instead, your room number will be confirmed on arrival to your residence. Please note, any address forms requested by the University can be completed and returned without room information.
We will only make one offer of accommodation. All offers will be made by email, therefore it is essential that we have your personal email address. You should also add our email address to your 'safe list' so your offer email does not get sent to your junk folder. An offer is not deemed to have been made until our offer email has been sent to you.
We cannot guarantee to offer you your preferred choice of accommodation, but if we cannot meet your preference, we will guarantee to offer you an alternative. If your offer is not one of your preferences, it is likely to be because these residences have been heavily oversubscribed.
4. Queries about your offer
If you are unhappy with your offer you have the following options:
- You can accept the offer and join the transfer list which opens after the start of term. Please see our changes and transfers information below.
- Alternatively you can decline the offer but you will not be guaranteed another.
If you are guaranteed an offer of accommodation and you decline it, your application will be processed along with the applications from non-guaranteed applicants. Please be aware that you could be left without accommodation if we have more applications than rooms available.
Can I change, transfer or cancel my offer?
It is not possible to change your offer or move you to another residence at this stage. You must not transfer your offer to another student yourself, as this could mean you are charged for two amounts of fees. We recommend you accept your accommodation offer so that you are guaranteed somewhere to live.
Once you move in to your residence you can then join our transfer waiting list, which opens after the first two weeks of term. Details about moving between residences can be found on our current postgraduate students page.
Cancellations and the return of your reservation fee
If you decide to cancel your room after you have paid your reservation fee you have certain rights regarding the return of your fee. Please make sure you understand these options by reading our reservation and cancellations page.
5. Accepting your offer
Please visit the link and read the documents included in your offer email carefully. You will need to accept or decline the offer by the given deadline, which is usually seven days after your offer is made. After this time your offer will be withdrawn.
To accept your offer online you will need to pay a percentage of your rent in advance. Please note, to make payment you will need a credit or debit card with a 3 digit security code on the reverse.
If you have problems accessing or responding to your offer please email email@example.com.
If you do not accept your offer we cannot guarantee to make you another one. We recommend that you accept the offer so that you are guaranteed somewhere to live.
6. Before you move in
After you accept an accommodation offer and pay your rent in advance, it's time to start thinking about moving into your room. All new students are required to complete our online induction before moving into University-allocated accommodation. Read our arrivals page for more information.
Change in circumstances
Please contact us immediately to let us know of any changes in your plans. Include your name and student number. Tell us if you decide:
- to look for private accommodation,
- that your partner or family will/will not join you in Bristol,
- not to attend the University of Bristol,
- to change the date when your studies will start.