Accessing IT services from home
We recommend you use our online systems when accessing them remotely to get the best and most reliable service. You can access the following services and systems remotely:
Blackboard and MyBristol
Email and calendar
Access your email and calendar using your UoB login.
Microsoft OneDrive provides large cloud storage for you to upload and store files. You can access these files from anywhere. Access your OneDrive.
Skype for Business
To stay in touch with your friends and university support services we have made Skype for Business available to you to. It can be used as an instant messenger and to make calls to fellow students and staff when required. Read our Instructions how to download Skype for Business and the user guide.
Microsoft 365 portal
If you need to install Microsoft 365 on your home device
Microsoft Office 365 is available for free to install on up to five personally owned devices. This is the full version of Office, which includes Word, Excel, PowerPoint, Outlook, OneNote and OneDrive for Business. Install Office 365.
Library resources and search tools are available. Please note that searching for journals online, even with the University VPN, may not give you access. Please use the search tools provided by the Library.
If you need to use some specific software you may need to be logged in using the Student Remote Desktop.
- How to access the Student Remote Desktop.
- Find out if the software you need is available.
- Software released for home use by suppliers during COVID-19.
Please only use the Remote Desktop if you need to and disconnect when finished.
If you need help
If you are unable to access online teaching, learning opportunities or assessments, please let your School know.
For technical issues affecting a service please Contact IT using a self-service form.
Virtual student laptop and mobile clinic
A virtual student laptop and mobile clinic has been set up to replace the face-to-face service that previously ran on campus. The laptop and mobile clinic is a free service to help current University of Bristol students who are having problems with laptops, tablets.
Find out more about the Student Laptop and Mobile clinic.
Guidance on making the most of your home broadband
Unfortunately, IT Services cannot directly assist in improving your home broadband service but here are some useful guides on making the most of your home broadband.