Contact us

Email

If you have a visa related query, please contact us on student-visas@bristol.ac.uk with your student number (if available), full name and Date of Birth.

Please do not re-send the email with the same enquiry as it will automatically push your email to the bottom of the queue.

If you have queries regarding your Right to Study check, please visit http://www.bristol.ac.uk/students/new/before-you-arrive/register/right-to-study-check/ or email student-visas@bristol.ac.uk if you still have a query.

Zoom Drop-in Sessions for Students

If you have a visa related query and would like a quick chat with an Adviser please come to our virtual drop in service.

If we are unable to resolve your query during the drop-in discussion it will be followed up by email. If you are waiting to speak with an Adviser and have to leave or if we were not able to speak with you during the scheduled time due to a high volume of enquiries, please email us your query.

Please read the information below regarding how the zoom drop in sessions operate before attending.

Regular schedule from January 2025:

Monday: 10.00am – 11.00am
Tuesday: 11.00am - 12.00pm
Wednesday: 10.30am – 11.30am
Thursday: 2.00pm – 3.00pm

We are committed to treating you with dignity and respect which includes handling any information you provide to us sensitively. We are here to support you and we will do our best to help you. We might not always be able to provide you with the outcome you would like, but we will do our best to find a satisfactory solution. When contacting us, we ask that you treat our staff with the kindness and respect they deserve.

Please enter our Zoom Drop-in Session using this link. When you enter you will join the online waiting room and the adviser will see you in the order of arrival. Please be aware that during busy times you may not be seen in the time scheduled and we would encourage you to email us or come to the next session. Please use your full name when you enter and have your student number to hand. If you are able to, please also turn your camera on.

We welcome feedback on our service. Please fill in our survey here.