Students' Health Service

Welcome! We offer a full NHS GP service for University students and their families

Coronavirus Update

If you are worried you may have coronavirus or want to book a test, please go to this link

Are you a male aged 18+ who has had COVID? Could you donate plasma to help develop coronavirus treatments?
Click here to find out more

Online Booking has now been reinstated for appointments - Please use the NHS app to book
 
We are operating a phone first model but we are seeing patients face to face whenever needed
DO NOT WALK DIRECTLY INTO THE SURGERY. All routine appointments at the surgery will be delivered by telephone. If you need to be seen then this will be arranged.
Please make sure you are booking with the correct clinician for your problem e.g nurse or GP. You can find information on our website Please cancel any appointments you no longer need so that we can offer them to other patients.

We are now vaccinating against Coronavirus in line with government guidelines. We are currently vaccinating those in Group 6, which is all those aged 16-64 years who have existing health conditions which place them at higher risk of serious disease. This includes, for example, people with diabetes, epilepsy, and severe asthma. These are identified on the basis of electronic searches for certain 'triggering' codes.

Please do not contact the surgery to find out more about coronavirus vaccination e.g why you have bene called or if/when you will be called , as we cannot answer individual queries due to the logistics and the demands already placed on the service. If you have a specific question ,please e-mail the office instead. You can read more about vaccination groups here. 

For advice on coronavirus and children see this helpful link from one of the surgeries we work together with.

We apologise if waiting times on the phone are longer than previously, as more work is being done over the telephone and we have a finite number of telephone lines. If your question is administrative e.g. you need a medical certificate, report, or letter, consider doing this online via e-consult.

You can also get advice from a pharmacist or look at the Student Health App for advice. Thank you for your patience at this difficult time.

If you are struggling with mental health issues due to, or made worse by coronavirus, take a look at the University self-help pages, or this page from the Charity Mind, and also our local charity for young people Off The Record.

  • All prescriptions are now sent electronically to a pharmacy of your choice for you to collect, not collected from Student Health.
  • We are currently not fitting coils, but we can provide you with interim contraception or refer you for a coil fit if necessary.
  • You do not need either a medical certificate or a sick note for University or your employer if you have to self-isolate for coronavirus, or have the symptoms of coronavirus. You can obtain an isolation sick note via NHS 111.
  • Read the most recent advice from the university on coronavirus.

NHS APP

Download the NHS App here to allow you book appointments, get advice, check your symptoms and order prescriptions. 

Student Health App

Get help managing common health problems using the free student health app developed with the University.


eConsult - Help with fitness notes and other administrative tasks.

Our practice has a new way of helping patients contact us for advice. eConsult enables patients to ask questions and seek help - this might be for a fit to study note, a request for a medical or for any other administrative advice. Please do not use this service to request blood tests, nurse or doctor appointments or for any other clinical advice.

Practice leaflet (PDF, 78kB)  to find out more about our services, team and how to contact us.

Please read our privacy notice.

NHS GetUBetter Physiotherapy App

Please click HERE to self-refer and select which condition you would like access to e.g. Lower back pain, Back and leg pain,  Neck Pain,  Shoulder Pain, Ankle Pain, Knee Pain, Soft Tissue Lower Limb. BNSSG refers to Bristol, North Somerset, South Gloucesterhsire Locality. We will send you an email with all the information on how to get started.The App is provided free as part of your care at the Student Health Service

It will provide you with:

1. Easily accessible, targeted and personalised self-management information to help you day by day, and step by step
2. Exercises based on your stage of recovery
3. Direct booking of local treatments such as physiotherapy and well-being services
4. Reassurance and support to self-manage

Partnership with neighbouring GP practices

We have started working with neighboring GP practices. This new initiative will see us share resources with local practices to provide a better service to you. To learn more about this please see this link.

Receiving texts from us.

We can now text your test results, information sheets and general messages.

We will alway ask for your consent prior to your first text.

Please help us by letting us know if you change your mobile number.

Improved access

We are working together with other local practices to offer more appointments in the early mornings, evenings or at weekends. Speak to a member of the practice team to find out more.

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