Private sector housing advice
For most students, their time living in private-rented accommodation is fun and problem-free. If you do have difficulties with your accommodation, the information on these pages can help.
On this page
Common issues:
- Leaving a tenancy early
- Deposits
- Repair and maintenance issues
- Guarantor agreements
- Council Tax
- Landlord issues
Finding accommodation:
Guidance on common housing issues
Information on how and where to look for detailed guidance on common housing issues.
Wanting to leave a tenancy early
If you signed a fixed-term tenancy but want to move out before your tenancy expires, you need to be aware of several issues. Visit the Shelter website for information on ending a fixed term tenancy early.
Deposit queries
If your landlord is withholding your deposit, there are steps you can take to make sure it is fair. Visit the Shelter website for information and advice on tenancy deposits.
Repairs and maintenance
Responsibility for repairs can depend on the type of repair and your contract. Visit the Shelter website for information and advice responsibility for repairs.
Guarantors
Some private housing providers want students to have a guarantor who lives in the UK. Find out more about guarantors and what you can do if you do not have one on our guarantors webpage.
Council tax
Information on council tax is on our Council tax exemptions webpage, including:
- what it is
- who is exempt
- how to apply.
Landlord concerns
If you are worried that your landlord is not meeting their responsibilities or your rights as a tenant, visit the Shelter complaints about landlords webpage.
Guidance on finding accommodation
Get links and resources to help you navigate the Bristol private rental market.
Finding accommodation
Our Finding Accommodation webpages have detailed information on finding a place to live.
Ensure you also look at our Google map of rental areas.
Avoiding scams
Housing scams operate in the UK, where people pose as landlords and ask for large sums of money for accommodation that doesn’t exist. Read our information on renting safely for information on what to look out for.
Short term accommodation
It can be hard to find short-term accommodation in Bristol. Our short term accommodation webpage contains tips and resources to help.
Right to rent
All private landlords in England must check the immigration status of new tenants. See our Right to Rent page for what to expect when renting accommodation from a private landlord.
Choosing the right place
Our information on viewings page covers what you need to look for when viewing properties. This has links to helpful resources and questions you should ask the landlord or agent.
Understanding your contract
Contracts or tenancy agreements can be lengthy and difficult to understand. It is still definitely worth taking the time to read through them. Our Tenancies and terms webpage gives details of what to expect.
Where to get further help
If you need more detailed support for the issues you are experiencing, there are a range of services available:
- Shelterline - Housing advice free helpline, open 8am to 8pm Monday to Friday and 9am to 5pm at weekends - 0808 800 4444
- Shelter Bristol Housing Advice
- Citizens Advice Bristol for housing, debt and general advice
- Avon and Bristol Law Centre: Housing Advice Information Sessions. Call for an appointment on 0117 9248662
- Bristol City Council Private Housing Team and Rogue Landlord Team. Advice on health and safety issues, plus bad landlords, harassment and illegal eviction. private.housing@bristol.gov.uk or call 0117 3525010
- Bristol University Law Clinic - provide pro-bono legal advice (housing) for student