One-to-one counselling

Talk to one of our trained counsellors to get support with issues impacting your ability to study.

Sessions during the coronavirus pandemic

We are still offering sessions by phone or video call.

Our counselling

We provide counselling as quickly as possible by offering sessions on a one-at-a-time basis. Often you will only need one session to talk through what's troubling you and work out what will help. Each session lasts 50 minutes.

If you want to see a counsellor from a specific background

If you want support from a counsellor or adviser with a specific background, such as male, female or ethnic minority, we will try to match you with someone appropriate. Include this information when you request wellbeing support. You may need to wait longer for an appointment because of staff availability.

If you want to see a BAME counsellor, we recommend Nilaari, a Black, Asian and Minority Ethnic (BAME)-led community-based counselling charity. You can get up to six free counselling sessions from them, which may shorten your wait if our own BAME counsellors are fully booked.

If you are offered a counselling session

After receiving your Request Wellbeing Support form, we may decide counselling is the most appropriate support for you. If so, we will send you an email with all the details you need for your counselling session. 

Find out more about attending your counselling session.

After your session

After you have had your first session, you can book further sessions by emailing In your email, you should include:

  • your name
  • the days and times you are normally available
  • whether you would like to see a specific counsellor, or if you would prefer to be offered our next available counselling session.
Edit this page