Registration help notes for returning students

Registration will be available to all eligible returning students from 4 September – 22 September.

Students on certain years of the MBChB, BVSc, BDS, and Dental Hygiene and Therapy programmes will register early. We will send an email to confirm your registration deadline.

During registration, you will be directed through a series of screens to verify your registration details. It is possible to update certain details during registration.

You should ensure that the data shown on each screen is correct. If any data is incorrect and the application does not permit you to update them, you should contact education-administration-office@bristol.ac.uk and proceed with registration.

You will not be able to progress to the next page in the registration process without either:

Registration is not complete until you confirm your acceptance of the student agreement. A confirmation email will be sent to your University of Bristol email account.

If you have queries that cannot be answered using these help notes, please contact education-administration-office@bristol.ac.uk. Please state the particular screen where there is a problem and provide as much detail of the problem as possible.

Registration eligibility

All returning students need to register, including students on Study Abroad, placements, exam only years, and research programmes. 

The majority of returning students on undergraduate and postgraduate degree programmes will be able to register for the next academic year.

If you fall within any of the following categories, you will not immediately be permitted to register. You will need to wait until your circumstances are resolved before you can register (i.e. you make payment arrangements to clear your debt, or are allowed to progress following reassessments). 

Accessing registration

To access registration:

  1. Go to the Student Info application.
  2. Enter your UoB username and password.
  3. In the left-hand navigation menu, click Registration (in red text).

This page will either:

If you have any problems accessing registration, please contact education-administration-office@bristol.ac.uk.

Any computer, anywhere, can be used to register. Computers are widely available on the University campus. If you borrow a friend’s computer, remember to log off after you finish.

If you don’t register

If you are entitled to student financial support from the Student Loans Company and you do not register, payments will not be made. The first payment is made using BACS directly into students' bank accounts at the start of the academic year and will only be released to registered students.

Unregistered students are also liable to pay Council Tax.

If you are not registered by 2 weeks after the start of the academic year for your programme, you will not be able to study this year. You may be able to take a temporary study break, or you may have to withdraw from your studies. If you hold a Student Visa, we would need to report this change of status to UKVI.

Registration screens

Personal Details

Most of the information on this page is self-explanatory and is part of the permanent record that our University holds about you.

If you are unable to update any data that is incorrect, please contact education-administraton-office@bristol.ac.uk as soon as possible.

Student Number: This is your unique identifier (ID). It also appears on your UCard.

Family name / Surname / Forename(s) / Title / Official Name / Date of Birth: Please make sure these are correct and consistent on any applications you make. This includes to outside bodies such as the Student Loans Company. We may use this information to match records, and delays can happen when information is missing or inconsistent.

Please note: If your name contains accented characters, please email education-administration-office@bristol.ac.uk to enter your correct name on your behalf. The correct spelling of your name is important because your name will be on your final degree certificate. Your certificate cannot normally be changed once you have graduated. The forename field should contain your name and not just an initial.

University Membership / Card Expiry Date: This is the date when building access and facilities controlled by your UCard expire.

Passport Number / Passport Expiry Date / Visa Expiry Date: These fields will be completed if you are an international student entering the UK with a Student Visa.

Note: If your visa expiry date says 31 December 2024, this is the date reflected on your BRP card. In the future there will be communication on how to amend this, however this is likely to be early 2024. The earlier date is due to UK government introducing a fully-digital visa system from 1st January 2025. Please see My Passport and Visa Details for more information.

Programme of Study

Faculty: Your Faculty for registration and student administrative purposes.

If you are not registered with a Faculty Office, or are on an exchange programme, this will show as ‘Non-Faculty’.

Programme of Study: The programme you are registering for.

Academic Year: The academic year you are registering for.

Academic years generally run from October to June for most students. If your studies continue into future academic years you will register as a returning student each year.

Mode of Attendance: Your attendance during term time at our university, e.g. full time, part time.

Award Year: The year in which you expect to gain your qualification, subject to normal progression.

Intended Award: The qualification you are registering for.

Expected End/Submission Date: This is the expected end date of your programme.

If any of these details are incorrect, please notify your Faculty Office and, if possible, continue with the registration process. Incorrect details on this page, in particular mode of attendance, have implications for the tuition fee that appears on the Fees page.

Home Address

Please make sure that this is always updated with your correct home address. It cannot remain blank.

Please only use uppercase characters for postcodes. If your address update results in an error, it may be because you are using an unsupported character, e.g. á or é. If you still cannot update your address, please contact education-administration-office@bristol.ac.uk.

We recommend that you also record a personal/home email address. This should be an address that is independent of the University (so, please do not give an @bristol.ac.uk address). We will use this address to help you if you forget your University password.

Term Address

Your term address is where you are living while attending university in the current academic year. This may be the same as your home address.

Please make sure you keep your mobile number up to date. When giving a UK phone number, please enter it so it can be dialled from the UK (e.g. 01632 960123). When giving a non-UK phone number, please use the form +1 617 555 0177 where +1 is the country code. We may use your mobile phone number to help you if you forget your University password.

Please note: If you are allocated University accommodation, you can't amend your term time address details. If you have applied for, and been allocated, a place in a Hall of Residence, this field will automatically update in September. If you have any queries about your accommodation allocation, please contact the Accommodation Office.

Only students who have not applied for University accommodation will be able to update term time addresses. If you are living in private accommodation, please update your term time address when you know it.

Make sure you update your term time contact details throughout your study.

This page also tells you about the reasons we might send you a text message.

Emergency Contact (Next of Kin)

This page is to confirm your emergency contact information.

You can nominate anyone you choose. It does not have to be a parent or guardian but must be a responsible adult. It should be someone you are happy for us to contact about you in an emergency.

If your emergency contact does not speak English, we will use an interpreter to contact them.

Please note: The University can use your emergency contact in very serious situations. This is where it is in your vital interests to do so (e.g. life and death situations or similar). The University may also inform your emergency contact in situations where there is a serious concern about your welfare; you can opt-in to give consent for us to do this.

Please keep this information up to date via the Student Info application.

For further information about when we might use this information please see the Student Emergency Contact Procedure online in University Policies & Strategies

Fees

This page gives information about tuition fees for the current academic year. This page also outlines details of any support provided by the Student Loans Company.

Total Tuition Fee: This is your tuition fee for the current academic year. The figure quoted is the total tuition fee payable per annum. This may increase every year, depending on your level of study.

Tuition Fee Status: For details of fees payable and guidelines for fee status assessment see Tuition Fees.

If you are paying your fees directly or an external sponsor is paying your fees (i.e. not the Student Loans Company), you must arrange to pay your own fees. See how to pay fees and other fee information. For further information, please contact the Student Fees Office.

Programme Deposits: Students who have paid a programme deposit will see details of their payment. This includes the amount, date paid and the payment reference. Please contact the Student Fees Office if you have any queries.

Student Loan Information: This page shows the information we have received from the Student Loans Company for the academic year indicated.

We receive new information from the Student Loans Company each day. If you applied for support but this does not show during registration, it is likely to be because the Student Loans Company have not given us your funding details yet.

If it is near the start of term, we haven't been given your funding details, and you applied for your support in good time, please contact Student Finance England (or your regional assessing authority i.e. Student Finance Wales, Student Finance Northern Ireland or the Student Awards Agency for Scotland). See more information and contact details on the Student Finance guide.

Student loans and grants for living costs are paid directly into your bank or building society account (by BACS transfer). You will be paid:

  1. After you have registered
  2. Once we have confirmed your registration with the Student Loans Company (or the Student Awards Agency for Scotland)

Following formal confirmation of your registration, it may take 3 - 5 working days before your loan/grant will appear in your bank account.

University of Bristol Bursary entitlement

Many students are eligible for a University of Bristol bursary. You (and your parents) will need to have given consent to the Student Loans Company to enable them to share household income information with the University. If you have not done so, we cannot process your University of Bristol bursary payments.

For full information on the University of Bristol bursary and guidance on how to give your consent to share household income information, see our bursary page.

If you are eligible for funding support from us, we will email you after registration to advise you of the level of support. See further information on student finance and funding.

Fee sponsor

You should answer ‘yes’ to this question if an external sponsor (i.e. not the Student Loans Company) is paying your tuition fees. You should answer ‘no’ to this question if you are sponsored by the Student Loan Company, are due to receive the SLC Postgraduate Loan, or are self-funded.

You are an international sponsored student if you are an overseas fee payer (including EU) who is funded by an organisation to attend the University of Bristol. You must send your Financial Guarantee Letter to international-partnerships@bristol.ac.uk. For more information and to learn about your responsibilities as an international sponsored student, see International sponsored students.

If you are a UK student whose tuition is due to be paid by an organisation or company, please send your sponsor letter/form to external-sponsors@bristol.ac.uk.

Country of Domicile & Birth

Please update your country of domicile and birth if they are incorrect. Your country of domicile is the country in which you lived before starting your course.

Diversity Monitoring

Please make sure that your nationality, sex and ethnicity are correct. We are required to report these details in returns made to UK Government agencies.

If you need to update your ethnicity or ethnic group, please use the ‘Update’ button on this page.

If you need to update your nationality or sex, please contact education-administration-office@bristol.ac.uk

Disability

If you need to amend your disability status, please make sure you also contact your school. They may need to make specific arrangements to help you. You may also wish to contact the University's Disability Services team for advice on the support available.

The drop-down list on the page enables you to select the answers ‘Yes’, ‘No’, or ‘Prefer not to say’. If you select ‘Yes’, the check boxes will become enabled and you can select any options that apply. The Disabled Students Allowance question will also be enabled.

The page will show disability information that you have previously provided to us, either at application or during a previous year’s registration. It can be amended by using the check boxes.

Students' Union

This page explains the data sharing agreement with the Students' Union. We share certain data items (e.g. email and postal addresses) with the Union to allow them to manage membership.

Other shared data items

Student Agreement

This is the agreement that you agree to abide by when you register with the University.

Please also check the Rules and Regulations for Students published by the Secretary's Office. These cover a wide range of student matters including grievance procedures, disciplinary regulations, fee issues, examinations, plagiarism, and use of facilities.

Wellbeing

We aim to support the wellbeing of all our students and staff so that you can make the most of your studies and wider student experience.

Please complete these questions to help us improve the services we provide.

Careers

The Careers Service analyses the impact of the Bristol experience on students’ perceptions of their careers.

Please complete these questions to help us improve the services we provide.

Registration Details

This page provides a link to a printable page showing your Registration Details. This gives you summary information about your programme of study, and your username for accessing University computing facilities.

You can return to this page after registering. 

Registration is not complete until you reach the final page. When you complete registration, your student record will be updated to fully registered.