GPs give advice on when to seek further help in around two-thirds of telephone consultations, but some patients struggle to remember it
GPs give patients advice about when, why, and how to seek further medical help in around two-thirds of telephone consultations – similar to the rate for face-to-face consultations - according to new University of Bristol research. However, this advice is not always documented in patients’ notes, given in writing, or recalled by patients afterwards. This type of advice, known as ‘safety-netting advice’, is an important part of helping patients know what to do if their symptoms change, worsen, or fail to improve.
