Usernames and passwords


  • The same format is used for all new staff, students and associates, but those with older style usernames will retain them.
  • The format is ab12345 made up of two letters, two digits (for the year in which the account is created) and three numerical digits.


  • Members of the University must adhere to the University's regulations for the use of computing facilities.
  • You must not use an identifier (email address / username) allocated to someone else or allow anyone else to use your username or email address.  You must never share your password with anyone - not even the Service Desk

Issue of Passwords

  • Students set their own password when registering on line for the first time
  • Staff can obtain their username from their department and use the self service system for password issue or they can visit the IT Service Desk to obtain their account details.
  • Departments  will provide  information regarding servers or systems they manage where they do not use your UoB credentials

Password advice

  • Advice on passwords can be found on the Information Security website.
  • There are rules on the structure of passwords. These are provided on the forms when creating your password.

Changing Passwords

  • No password changes are enforced.
  • You can change your passwords via the web form.
  • You can use this form as long as you know your current UoB password.

Login problems

  • If you cannot log in for any reason, we recommend you check your password and then contact the Service Desk and give them the message the form gives you.
Edit this page