24-hour Phone service

• 0117 428 2100
• 82100 (internal)

IT Self Service Site (UoB only)

If you are a current member of staff or student, you can use the IT Self Service Site to:

• Report an incident.
• Make a request for a service, such as ordering a laptop or getting access to a service.
• Use the Knowledge Base facility to help you find the information you need.
• Keep track of your IT incidents and service requests in the My Items area.

More support options

Students can get 1:1 support with devices via the Student Laptop and Mobile clinic.

If you are a current member of staff or student, you can see our full support options on our internal IT Services SharePoint site.