Contact us

Email and phone 

  • Email: service-desk@bristol.ac.uk
  • 24-hour phone service: 0117 428 2100 | 82100

Face-to-face support 

There is a Help Desk counter service available on the lower floor of Beacon House Study Centre. 

  • Monday to Friday 9am - 5pm (closed for lunch between 1 and 2pm)

Please note: The Help Desk service is currently closed. We are following Government advice and will update this in due course. 

Self-service forms 

If you are a current member of staff or student, you can submit a ticket directly to the IT Service Desk team: 

More support options

If you are a current member of staff or student, you can see our full support options on our internal IT Services SharePoint site.

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