Email and phone 

• Email: service-desk@bristol.ac.uk
• 24-hour phone service: 0117 428 2100 | 82100

Self-service forms 

If you are a current member of staff or student, you can submit a ticket directly to the IT Service Desk team: 

• Report a malfunction
• Request advice, access or a new service

Face-to-face support 

The Help Desk service is currently closed. We are following Government advice and will update this in due course. 

Students can get 1:1 support with devices via the Student Laptop and Mobile clinic.

More support options

If you are a current member of staff or student, you can see our full support options on our internal IT Services SharePoint site.