Help and support

• The IT Services' SharePoint site provides a range of useful information for current staff and students including our news and IT bulletin service.
• The IT Status Page provides information about service status and upcoming IT maintenance.
• The University Staff and PGR intranet provides a hub to web-based tools and information from across the University.  

IT Service Desk

The Service Desk is the first point of contact for any question, problem or requests related to IT services. Our dedicated team of staff have a broad knowledge and in many cases can deal directly with requests.

Information and contact details for the IT Service Desk can be found on the Contact us pages

IT Learning and training

Please see the IT learning and training website for details of training courses and to search for learning resources suitable for self-study.

Local IT support

IT Service's End User Service Support team (UoB only page) provides some local support on campus.