Contact us

If you have a visa related query and would like a quick chat with an Adviser please use our virtual appointments service. This service is only for UoB students and applicants. Staff should use other channels to get in touch. 

Please read the information below about how appointments operate before booking and attending.

• The 10-minute appointments will run via Microsoft Teams. If you have Microsoft Teams application on your mobile device, you can use it to join. If you do not have Microsoft Teams application on your mobile device, you can join using a laptop or desktop PC using the browser.
• As the demand is high, please do not book more than one appointment in one day. Students who have booked two appointments will be emailed and asked to choose one slot and the second one will be cancelled. 
• Book an appointment using this link. If you cannot see any dates or times available, this is because all available appointments have been booked and you need to try again later as more will get released.
• Use your full name and email address in the booking form, and also specify your student number if available. You will receive two emails once you have booked: one email with the confirmation of time and date, as well as a meeting link to join the session, and another with a calendar invite you can use to add it to your calendar.
• Please pay attention to the time zone stated in the confirmation email and attend the appointment according to that time zone. If you have doubts about the time of your appointment, please email student-visas@bristol.ac.uk.
• The confirmation email will have a link to manage the booking, so if you find that you no longer require the appointment, please make sure to cancel it so that another student can book it.
• If you need to reschedule the appointment, please cancel the original appointment and make a new one. Do not use the Reschedule option as due to the system issue we may not be able to find your meeting link to join it.

When you enter you will be in the waiting room and the Adviser on duty will admit you. This may not be the same Adviser as was named in the booking confirmation. Please be on time as someone else may have an appointment straight after yours. If you can, please also turn your camera on. If we are unable to resolve your query during the session, it may need to be followed up by email.