Contact us

For visa-related queries, email student-visas@bristol.ac.uk. Please include in your email your student number (if available) and full name.

Please do not resend your email as that will push your enquiry to the back of the queue. 

For quick visa related questions, book a 15-minute Microsoft Teams appointment.  

You’ll receive a confirmation email with your meeting link and calendar invite. Please read the information in this email as it will contain some guidelines for our call.

If we are unable to resolve your query during the session, it may need to be followed up by email.

Please do not record these meetings. 

We will offer in person and online drop-in sessions:

• In-person: every Tuesday and Thursday, 2–4 PM at the front desk on the Upper Ground Floor of Senate House
• Online: every Wednesday at 2.30–3.30 PM – join us online via this link for quick advice. If you are asked for the meeting passcode, please use 674916

When you attend the online drop-in, you will be entering the online waiting room and the Adviser on duty will admit you when it is your turn. You may need to wait a while before you are admitted, if you can not wait, please book an appointment or come back later within the advertised time.

No booking is needed for these sessions. If we are unable to resolve your query during the drop in, it may need to be followed up by email.

Please do not record these meetings. 

We are committed to treating you with dignity and respect which includes handling any information you provide to us sensitively. We are here to support you and we will do our best to help you.

We might not always be able to provide you with the outcome you would like, but we will do our best to find a satisfactory solution.

We welcome your feedback. Please fill in Student Visas Feedback Form.