Digital experience insights survey

The surveys are open now and we would love to hear from you. Please use the following links to access the Digital Experience Insights surveys:

Each survey takes about ten minutes to complete and will help us understand how best to support your work and study in the coming year. They will be available until 18 December.

This year the University is again running Jisc Digital Experience Insights surveys for students, academic staff and professional services staff.

The surveys allow us to collect and analyse data about the digital environment, and how digital technologies are used in learning, teaching and support activities.  The surveys capture user expectations and experiences of technology, based on concise question sets which have been intensively trialled within higher education. The surveys differ from the recent student Pulse survey in that they collect a broader range of data and allow us to benchmark results with the sector.

Group of students chatting. Jisc, Digital experience student insights survey. Complete the survey.

Please encourage your academic colleaguesprofessional services colleagues and students to complete the survey.

As a direct result of last year’s student survey we have:

  • Improved the consistency of Blackboard courses through new templates and core standards
  • Developed a new range of direct support for students (including the new digital induction, guides and contextual help)
  • Recruited 12 Student Digital Champions to inform the development of the digital environment and improve our support for students
  • Introduced new tools to support teaching and learning

We have selected the JISC digital experience survey because it has been tested and refined through its use in a range of education institutions over a number of years. The surveys are simple, take about 10 minutes to complete and are available via Blackboard. The survey will ask you questions about your course and your experiences of digital learning and the digital environment.

The questions will not identify you personally and all are optional. Individual responses are anonymous, although we will ask for your faculty to help us target improvements. As well as looking at our own data, we will be able to compare our results with other education providers and benchmarking data across institutions. We will also share the data with Jisc, anonymously, as part of a wider national study.

For further information see the JISC digital experience insights website or contact Hilary Griffiths (, Head of Digital Education.