Contacts

Card Services Unit

Royal Fort Lodge (opposite Senate House), Tyndall Avenue, Bristol, BS8 1UH

Email: card-services@bristol.ac.uk
Telephone: 0117 3311190

Opening hours

Monday to Friday,  8 am to 4 pm

*** Please note our reduced office opening hours at Royal Fort Lodge during the red heat alert ***

Thursday 26 June the office is open 08:00 - 15:30. Please contact the team via email from 15:30 - 16:00

Friday 27 June  the office is open 08:00 - 15:30. Please contact the team via email from 15:30 - 16:00

Urgent matters

For lost or stolen cards, access problems, or other urgent matters, refer to:

Security Services office, Royal Fort Lodge, Tyndall Avenue
24-hour telephone contact: +44 (0) 117 92 87848
All calls to this number will be recorded for security purposes.

UCard development

For technical information about the University UCard or for advice about applications that would benefit from smart card technology email: card-services@bristol.ac.uk.