Private sector housing advice

If you have issues while living in private accommodation, find out how to get support.

On this page

Contracts

Contracts or tenancy agreements can be lengthy and difficult to understand. It is still definitely worth taking the time to read through them. Our Tenancies and terms webpage gives details of what to expect.

Deposits

If your landlord is withholding your deposit, there are steps you can take to make sure it is fair. Visit the Shelter website for information and advice on tenancy deposits.

End tenancy early

Once you have signed a fixed-term tenancy, it can be difficult to move out before your tenancy expires. Visit the Shelter website for information about ending a fixed term tenancy early.

Landlord concerns

If your landlord is not doing their responsibilities or meeting your rights as a tenant, visit the Shelter complaints about landlords webpage. 

Repairs and maintenance

Who is responsible for doing a repair depends on the type of repair and your tenancy contract. Visit the Shelter website for information and advice responsibility for repairs.

More support

If you need more support and advice, there are lots of services available: