A member of staff can apply for a bus or train season ticket, but rather than having to buy the ticket themselves the University of Bristol will purchase it on their behalf. The member of staff then repays the cost of the ticket in either 5 or 10 monthly instalments directly from their salary. By purchasing a season ticket in this way staff will receive an additional 10% discount from the cost of a First Bus season ticket, but not from a First Great Western train season ticket.
Once the Salaries Office have received the completed form you must allow 15 working days for the ticket to be processed and be ready for your collection.
The balance of the loan will immediately become repayable and will be recovered from the employee's final salary. Please note that if the balance of the outstanding loan is larger than the employee's final pay cheque, the individual will be required to repay the total outstanding balance before their last date of employment at the University of Bristol. If the season ticket is returned to the Salaries Office before the member of staff has left the employment of the University, a refund of the outstanding balance of the season ticket will be sought from the relevant transport operator. When the University of Bristol has received the outstanding balance of the ticket from the company, it will be repaid to the member of staff in the form of a cheque. It should be noted that refunds are calculated by transport operator and are not made pro rata.
The season ticket must be returned to the Salaries Office and the balance of the loan will immediately become repayable and will be recovered from the employee's next pay slip. If the balance of the outstanding loan is larger than the employee's next pay slip, individual arrangements will be made for recovering the balance. The University of Bristol will request a refund of the outstanding balance of the season ticket from the relevant transport operator. When the University of Bristol has received the outstanding balance of the ticket from the operator, it will be repaid to the member of staff through the Payroll.
For bus season tickets - Please view the First Bus Conditions of Use for the commuter card (PDF, 30KB), First Bristol insurance policy (PDF, 71KB) and First Somerset and Avon insurance policy (PDF, 71KB).
For train season tickets - A non-fraudulently lost, defaced, illegible or mutilated season ticket may be replaced on application to First Great Western, Business Direct Travel Centre, Bristol Temple Meads Station, Bristol BS1 6QF. The first replacement is subject to a standard charge of £10. If you lose your ticket for a second time during its validity, you will not receive a replacement, but will have to buy a new season ticket at the normal price.
Yes, but you must send the relevant operator your season ticket before you go on holiday, it cannot be done retrospectively! This service will not be dealt with by the Salaries Office, so the employee would need to arrange this themselves.
Generally speaking unless the operator is sent the season ticket before the illness, days lost through illness cannot be claimed back retrospectively.
If you have any specific questions please contact Tim Smith, the Pensions and Payroll Manager, Finance Office, Senate House. His telephone number is (92) 87907 or email: Tim.Smith@bristol.ac.uk
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