Get your medication

Getting your medication from us

If, when you register with us, you are taking regular medication, please ensure you contact us in plenty of time in order to request a repeat prescription. Sometimes we may be able to issue an ongoing supply without an appointment providing we have access to all relevant medication information and up to date review details from your last GP. You will be offered a routine doctor, nurse or pharmacist appointment if you require a review from us, so please ensure you have allowed sufficient time for this to be arranged.

All repeat prescriptions are subject to a regular review and the frequency of this will vary depending on the medication. Please note that not all medications can be set up as a repeat prescription as some will require a review appointment each time.

If you request your medication and the review date is overdue you will be notified to book an appointment; please let us know if you will run out of medication before this appointment and we can usually organise an interim supply, unless the medication was prescribed elsewhere.

If you are from overseas, you will need to book an appointment to discuss ongoing medication requirements. Some medications are not available on the NHS or will require a specialist to prescribe them.

Ordering your repeat medication

Repeat prescriptions can be ordered in a number of ways:

•On-line. You need to register for these services just ask your clinician or reception for online access.

•Use the request slip attached to your prescription. This should be put into the prescription request box in the waiting room. If your request is urgent please hand your request to reception.

•Fill in a prescription request form available at reception. This should be put into the prescription request box in the waiting room. If your request is urgent please hand your request to reception.

•With your pharmacy. You can ask your regular pharmacy to order your repeat prescriptions on your behalf.

•By email to

The prescription can then be either:

Sent directly to any pharmacy in England that uses the Electronic Prescribing Service (EPS) once you have nominated them. Please clearly state the name of the pharmacy and its postcode on your request.

Collected from Reception - allow two working days after the request, don’t forget to consider bank holidays and weekends in your calculations.

Collected by a local pharmacy - please indicate this on the request slip or online and allow three days for collection after the request

Electronic Prescribing Service (EPS)

Students' Health Service now uses EPS and can send your prescription directly to the pharmacy of your choice once you have nominated one. This service can be particularly useful if you have regular repeat prescriptions or if you need to have a prescription sent to you while you are away from Bristol. We need the pharmacy name and post code at time of request. For more information on EPS please ask at reception or your local pharmacy. Further information can also be found on the HSCIC website

Prescription fees

There is a standard fee for an NHS prescription, although certain groups including patients aged under 19 years in full time education are exempt.

If you are on multiple medications you may find it cheaper to purchase a pre-payment certificate.



Pay close attention to the review date when ordering more medication, and book an appointment in plenty of time if the review is due.

Not all medications can be set up as a repeat prescription, and may need an appointment each time.

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