General advice and fee assistance
Reporting problems at weekends
Contact Kate immediately if you need assistance or need advice during normal office hours 0800 hrs to 1600 hrs.
Student Health Service holds surgeries each weekday, contact (0117) 330 2720. The advice line for out of hours medical emergencies is (0117) 330 2721.
The Warden may be contacted via the Hall Office or your unit senior resident to offer support and advice in a personal emergency situation. Should any student wish to speak with an alternative agency the following contact numbers may be of assistance:
Student Counselling Service: (0117) 954 6655 Internal Number: 46655
Student Finance Office: (0117) 331 7972 for information on short term emergency funding
Bristol Rape Crisis Helpline: (0117) 929 8868 open Wednesday evenings 7.30pm - 9.30pm Sunday 3pm - 5pm. This is a confidential woman-centred service.
Nightline: (0117) 926 6266 Internal Number: 46864 This is a confidential listening service run by students for students and is available from 8pm to 8am every day.
All conference bookings are handled via the Conference Office on 0117 954 5501
These are the responsibility of Mrs Rita Rawlings, the Accommodation Manager. Each weekday from 0700hrs - 1430hrs each weekday Rita is in Hall and she will ensure that any damage or fault reported is dealt with promptly. Her responsibility is for all furnishing, cleaning and repairs throughout the Hall.
Students reporting maintenance problems should complete a green repair form - these are to be found in the Main Building reception under the post pigeonholes. The completed form is then handed in to the Hall Office. The Accommodation Manager may also be reached on internal extension 32485 each weekday between 0700 and 1430 hrs, or email Rita.Rawlings@bristol.ac.uk .
If you require assistance, contact her prior to arrival so that your needs can be taken into consideration from the very first day. If things are still not right after you have settled into Hall, Linda is always be happy to discuss issues with you. This applies to students with general comments to make, those with allergies, strict medical diets and any other diet-related enquiries.
Please do not leave any breakages, leaks or service failures unreported. It is the duty senior resident you need to contact 1000 hrs and 2230 hrs for advice and assistance. The number to ring is shown on all unit notice boards on the tutor duty rota.
Before 0700 hrs and after 2330 hrs you should contact University Security on 0117 928 7848 with domestic emergencies.