Frequently Asked Questions

Here you can find answers to our most frequently asked questions, as well as link to information and advice that you may find helpful. 


Please also see our FAQs for students living in private rented accommodation.

Current students:

Overseas rate paying students and flexible arrivals

Please note that the flexible arrival applies only to students paying tuition fees at the Overseas rate and is not applicable in Woodland Court, Deans Court and Chantry Court. 

Additional requirements

General FAQs

Coronavirus information

Information and resources for students in our residences concerned about COVID-19. 

What to do if you think you have coronavirus

Check if you have symptoms. If you do, follow these steps:

  1. Stay at home and self isolate. Don’t attend classes and avoid socialising with others.
  2. Book a coronavirus test if you haven't already done so. 
  3. Tell us by completing the coronavirus self-reporting form.

We will tell your school and University residence to make sure you get any support you need.

Visit our self-isolating pages to find out what support is available 

Contact the Information Point if you have any questions:
Telephone: +44 (0)117 428 3000

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