Cancelling your accommodation contract

When you accepted your accommodation offer, you signed up to a tenancy agreement for the dates of your contract.  You can view your tenancy agreement from the Home page of your Accommodation Portal.

If you want to cancel your tenancy agreement, you need to notify us formally and the next steps will depend on your circumstances.

Moving out but continuing to study at the University (including online study)

If you want to move out of your residence but continue to study at the University, you should be aware that as per the residence conditions, you will remain liable for the rent due on your room until a replacement tenant can be found, or until the end of the contract if a replacement tenant can't be found. This year, due to a reduced number of students looking for accommodation due to coronavirus, we are advising all students that it is currently unlikely that you will be able to find a suitable replacement tenant. 

If you have read and understood this information and still want to leave, please complete the intention to leave form. The Accommodation Office will process your request and contact you by email. If a replacement tenant is found, you will be charged a fee of up to £100 to cover the costs of cleaning and reletting your room. 

If you are wanting to move because you're unhappy where you are living, we recommend that you contact the Residential Life team for your village who will be able to offer support and talk through your concerns.

If you want to leave your accommodation because of a health need or extreme circumstances please see our temporary Covid-19 rent release policy.

Moving out due to leaving the University

If you are withdrawing or suspending your studies and want to leave your residence, you need to notify us by completing the intention to leave form. Please read the following information before completing the form:

  • If you are withdrawing from University for health reasons, you will be liable for the rent on your room up to the date that you submit this form or until you vacate your room, whichever date is later.
  • If you are withdrawing for any other reason, you must give us two weeks notice that you plan to leave and will be liable for rent for these two weeks. 
  • We will check with your department who will need to confirm that you are withdrawing or suspending studies before you can be released from your rent liability.

You must always discuss your suspension or withdrawal with your academic department or personal tutor. Your Residential Life team will also be able to offer you support - you may find it useful to talk to them before making any decisions. The Student Funding Office can offer advice on how your fee loan or maintenance payments will be affected by a withdrawal or suspension of studies.

If you have any questions about leaving your residence, and what this means for your tenancy you can always contact us

Cancelling your tenancy before moving in 

If you haven't yet moved in to your room and want to cancel your tenancy, please see our pre-arrival cancellation information.  

Wellbeing and support

We have a range of free support and wellbeing services available.

Financial help

If you’re experiencing financial hardship we have some emergency funding options that may be able to help.

Edit this page