Building services and facilities
A guide to all the facilities and services in your student accommodation including wi-fi, parking, where to get your mail, where you can do your washing and what to do if you have lost your key.
Request a repair
Let us know about something that is damaged or needs repairing in your residence.
Connect to the internet
Find out how to get connected to the University wifi or wired network within your residence.
Cleaning, recycling and rubbish
The cleaning schedule for your residence, and where to put your recycling and rubbish.
Receiving your mail
Learn where you can collect your mail, including standard post and recorded deliveries.
Storing your bike
You can keep your bike in a designated area at your residence.
How to use the laundry facilities in your residence where you can wash and dry your clothes.
Lost keys and getting locked out
Find out what to do if you lose your keys or get locked out of your room.
Kitchens, catering and meals
Self-catered residences will have a kitchen and cooking facilities and if you live in a catered residence, meals are served at set times each day.
Cars, parking and transport
There is very limited parking and most students should not bring a car, but eligible students can apply for a parking permit.
You will need a TV licence if you want to watch or stream TV programmes on any device.
Gardens and grounds
Who is responsible for looking after the gardens and grounds at your accommodation.
If you have lost something, you can check if it has been handed in at your residence or Student Support Centre.
Report your absence
Let us know if you are going to be away from your University residence for any length of time.
Having guests to stay
Rules about having guests to stay at your University residence.
Social spaces and activities
Take part in sport and fitness activities and find places to relax in your residence.