One-to-one counselling

Counselling is a confidential talking and listening process that helps you explore your problems and feelings in a safe space.

Is counselling the right support for you?

Before registering for counselling, we ask that you consider if your problem or issue could be helped by a Student Wellbeing adviser, or if you are in University accommodation, a Residential Life adviser

Who can access one-to-one counselling

If you are currently a registered student at the University of Bristol, you can request counselling.

How we can help you

You can find out what we can help with.

Our counsellors are non-judgemental and respect your values, choices and lifestyle. We will listen to you, provide support, and offer understanding in a non-critical way.

If we can’t help, we will signpost you to more suitable specialist support.

What does one-to-one counselling involve?

We offer two different types of one-to-one counselling:

Block of sessions

You can have up to five weekly sessions with the same counsellor at the same time each week.

One at a time sessions

You can have up to five sessions in an academic year, with sessions spread apart by at least a month to suit you. This is a more flexible way for you to access counselling. Sessions will usually be with the same counsellor where possible. Although this can not always be guaranteed.

Both types of counselling can be provided face-to-face or by telephone

How to access counselling

To request counselling complete our registration form.

You must include details of when you are available to attend counselling on the form.

Appointment offers are based on this information.

If requesting a block of sessions, you need to be free at the same time every week. Please provide all times you will be free on a regular basis.

Contact us as soon as possible if your availability changes.

Register for support now

Session details

Sessions last fifty minutes and take place at Student Counselling Service, Hampton House.

Sessions are available between

  • 9 am to 8 pm Monday to Thursday
  • 9 am to  4 pm on Friday.

If your session starts after 5 pm, use the intercom on the ground floor to let us know you have arrived.

We provide counselling in Spanish if needed. Please let us know this when you register with us. 

If you are at Langford

Sessions are available on Mondays during term-time at the counselling room at the Langford Campus.

If you have agreed to have counselling by telephone, you may be able to use the counselling room at Langford if you do not have a suitable private space of your own.

While you are waiting

If you are waiting to see a counsellor, you can find other support in the University


If we have to cancel, we will re-book. If you cancel a session, we are unable to re-book it as we have other students waiting to be seen.

Booking your next 'One at a time session'

You can book your next session when you are with your counsellor or you can call us. You must have registered and had a 'One at a time session' before calling us.


If you have restricted mobility, please contact us and we will arrange a suitable space to meet you. Our toilets are gender neutral.

It is a safe place to vent feelings and do something positive about a bad period you may be going through that you wish to change.

Counselling attendee

Tell us what you think

We are always keen to receive feedback so that we can improve the Student Counselling Service. 

We aim to ask all students who have come to see us to fill out an anonymous feedback form

Edit this page