Student Counselling Service

Third Floor, Hampton House, St Michael's Hill, Bristol BS6 6AU

Opening hours

Monday to Thursday: 9 am to 5 pm
Friday: 9 am to 4 pm
We are closed for meetings on Tuesdays from 1:30 pm to 2:30 pm

Outside hours - by appointment only

Limited appointments are available outside of usual opening hours. Appointments are available until 8 pm on Monday to Thursday. 

To access the centre during outside hours, you must:

  1. Use the intercom on the ground floor to let your counsellor know you have arrived. The intercom is located on the wall next to the lifts.
  2. You can then walk up the stairs to the left of the intercom, or enter the lift on the left and we will call it up to the third floor.


+44 (0)117 394 0123
Monday, Tuesday Wednesday and Thursday: 9 am to 5 pm
Friday: 9 am to 4 pm


Getting here

You can find us at Hampton House, St Michael’s Hill BS6 6AU.

  • Evening opening (after 5pm): You will need to use the intercom on the ground floor to let your counsellor know you are here.
  • By bike: There are bike racks located directly outside Hampton House, to the left of the main entrance (see Streetview).
  • By bus: Service 9 (Temple Meads-Clifton Down) & Service 72 (Temple Meads-UWE Frenchay) both stop on Cotham Road just around the corner. Bus stops near Hampton House.
  • By car: Limited pay & display parking is available locally - see maps for Cotham and Kingsdown. We do not have any dedicated patient parking at Hampton House.


  • We have counsellors available who can speak Spanish and German.
  • Our toilets are gender neutral.
  • We have a hearing loop available in the third-floor reception area.
  • The lift is accessible for wheelchairs. If you are unable to use the stairs in the event of a fire alarm, we can see you in an accessible room or create a Personal Emergency Evacuation Plan (PEEP) with you.

Tell us what you think

We are always keen to receive feedback so that we can improve the Student Counselling Service.

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