Bristol Moves+

The Bristol Moves+ app will cease functioning on 31 May 2025

Our intent from the start has been for Moves+ to encourage and support improved non-exercise activity levels for the University community. However, the user experience for far too many has increasingly been impacted by on-going software issues that the app provider has been unable to address. As a result, the app neither meets the standard of service that we aim to provide, nor the level of quality that our community deserves. We are committed to a responsible use of resources to support improved physical activity levels and remain focussed on this. 

We remain committed to supporting active communities at the University, and we would like to thank you for being part of this one. We are exploring new ways to support you in taking part in healthy and sustained physical activity.
We would like to keep you updated about developments in this space - we encourage you to sign up to receive updates from us.

You may continue to contact the Bristol Moves+ Team at bristol-moves-project@bristol.ac.uk until 30 June 2025

We intend to send further updates to those signed up to receive updates from us. Sign up to hear from us. 
This will include alternative opportunities and further information on ways to be more active more often.
Remaining reward updates will be communicated via Moves+ app notifications.

The app developer will delete all personally identifiable data on the University of Bristol's exit from the platform. Anonymised activity data will remain on the platform.

We continue to offer a range of rewards during this final month of Bristol Moves+. This includes opportunities to be active in the university's sports facilities with free session passes, merchandise, and prize draws. We have recently launched an exciting collaboration with the university's Gardens and Grounds team, giving you the opportunity to contribute to the Points for Plants initiative and leave a lasting footprint on the university landscape.

The Bristol Moves+ app will cease operation on 31 May 2025 and all points, accounts and access will be removed.  As an organisation we will cease to have access to the platform from this date.

The terms and conditions state that the item stock should be checked before redeeming and stock will not be replenished. Unfortunately rewards are non-refundable. Why not order an item for a friend or family member instead.

The distribution of hoodies and T-shirts are handled directly by Surridge. Please contact them using their enquiry form

The final day for points redemption will be 23 May 2025 (11.59pm). This is to enable all reward processing to be completed in advance of the system closing on 31 May 2025.

Unfortunately, with the programme closing, we are unable to process any missing points queries effective from 23 April 2025.

To be fair to all users, the buffers will remain the same for all rewards.