Inter-library loans and the restart of Library Services
Please continue to submit your inter-library loan requests as normal. Where possible, we will supply articles and chapters in digital formats.
As UK libraries reopen, we will increasingly be able to borrow print titles and make them available through the Library's click-and-collect service. Please be aware, however, that print loans will take longer than usual to obtain due to additional precautions that all libraries will be taking to ensure that their users and staff remain safe.
Please email email@example.com with any queries.
If you need a resource that isn't held by the Library, we can usually obtain it for you from another source (such as the British Library) as an inter-library loan.
Making an inter-library loan request
Before you start
- Please check Library Search to ensure that we don't already provide access to the material you require.
- If you need a thesis, please check for availability though the British Library’s EThOS service (UK theses) or Proquest Dissertations & Theses Global (international theses) before submitting your request.
- If you need a large number of items for a research project, assignment, or systematic review, please contact your Subject Librarian to discuss your requirements first.
Placing a request
- Click on the button above, and log in as a University of Bristol Library user (if required).
- Select Article or Book or chapter at the top of the screen.
- Complete the Item details and Request details sections of the form, then click Submit Request.
About the service
The service can be used to request books, journal articles, theses, reports, conference proceedings, and individual conference papers.
Items supplied in physical formats may be available as a loan to take away, but are sometimes confined to the library at the request of the supplier.
Please note that inter-library loans are not eligible for renewal. If you think that you will need a particular resource for longer than a single inter-library loan period (usually up to 4 weeks), please contact your subject librarian to discuss alternative ways of accessing it.
Receiving your inter-library loan
The time required to fulfil your request will depend on the format of the item, and how easy it is to source. For example, an article that is readily available in electronic format may be supplied to you within 1-2 working days; print items (or chapter/article scans sourced from print items) will take longer.
You can check on the progress of your request by logging in to your Library account.
When the British Library supplies an article or chapter in electronic format, they will send you an email containing a link to a download page. We recommend that you open the download page using Internet Explorer or Firefox. Please only use Google Chrome if you are able to disable the Chrome PDF viewer first.
From the download page:
- If you have not already created an account with the British Library's On Demand service, click on Register for On Demand and follow the onscreen instructions.
- If you already have an On Demand account, enter your username (if asked), and click Download your document.
- When you have downloaded the document, open it using Adobe Reader (the default PDF viewer on most devices), and enter your On Demand username and password to view the article.
Electronic documents from the British Library:
- can be downloaded as many times as you like within 30 days of receiving the notification email;
- can be opened on any device with an internet connection and Adobe Reader installed;
- can only be printed once;
- cannot be shared with others;
- will normally expire three years after being downloaded.
If you have any problems downloading your article, please contact us at firstname.lastname@example.org.
Please email your inter-library loan query to email@example.com.
If there is a book you would like us to buy, please fill out the form.
Material for commercial research
If you require material for commercial research, you should submit your request via the British Library’s On Demand service. You will normally have to pay a royalty fee, as well as the cost of creating and supplying the copy.