IT Service Desk

Contact details 


24 hour phone service

  • 0117 428 2100 | internal 82100

Online Self Service

Help Desk - counter service

  • Located on the ground floor of the Arts and Social Sciences Library, Monday-Friday, 9am - 5pm .
    Closed 1-2pm in July and August.
  • Please note: From 13th August to 28th August the service will be open between 9am and 1pm only.

Other face-to-face support

About the IT Service Desk

The first point of contact for any questions, problems or requests related to IT services.

Our dedicated staff have a broad knowledge and in many cases can deal directly with requests. When this is not possible they will assign it to colleagues in zonal or specialist teams.