Study Support Plan (SSP)

Your Disability Support Summary (DSS) is changing

If you are a current student with an existing DSS, this will now be referred to as a Study Support Plan (SSP).

We have introduced a new system that will let you manage your disability support requests online.

Your information is in the process of moving across to the new system. Once this process is completed, you will be able to view your SSP online, tell us about anything that has changed by choosing to update your Study Support Request (SSR), and submit new evidence.

Your agreed adjustments are still valid, and there is nothing you need to do as part of this change.

Please bear with us while we transfer to the new system. We expect this to be ready by the end of May.

A Study Support Plan (SSP) summarises our recommendations for adjustments to your teaching and assessment. It may include:

  • Recommendations for building access, such as level or lift access to teaching;
  • Alternative exams arrangements, such as extra time or rest breaks.

Your School Disability Coordinator uses your SSP to coordinate support in your school.

The Library Support Team uses your SSP to coordinate support in the libraries.

You do not need an SSP before asking for support from your School Disability Coordinator or the Library.

A Study Support Plan (SSP) summarises our recommendations for adjustments to your teaching, learning, and assessments. It may include:

  • Alternative exam arrangements, such as extra time or rest breaks;
  • Recommendations for building access, such as level or lift access to teaching;
  • Assistive Technology that you have been granted, such as dictation software.

Your SSP may also include details of your condition(s) and how they impact on your studies.

Your School Disability Coordinator, the Exams office, and the Library Support Team will be sent the details of these adjustments, though they will not see the full SSP.

You do not need an SSP before asking for support from your School Disability Coordinator or the Library.

How do I get an SSP?

To get an SSP, you will need to complete a Study Support Request (SSR) on the Student Portal, and provide evidence of your condition(s). We recommend that evidence is uploaded as part of the SSR form, though you can also email this to us at a later date if it is not immediately available.

The SSR is a series of questions designed to gather information about your condition(s), how they impact on your studies, and any previous learning support you may have had (for example, in school).

You will be asked specifically whether you want your condition(s) to be named on your SSP. If you answer No, you will still receive an SSP and the support it recommends.

Your SSR will be reviewed by an adviser, and they will create an SSP based on your responses and the evidence you have provided. You may also be invited to an appointment with a Disability Adviser to further discuss your study needs.

Once an SSP has been completed and published, you will receive an email with a link to view it online or download it. We recommend you read your SSP through once you receive this, as it contains important information about how to access your support.

How do I know if the support recommended in my SSP is in place?

Your School Disability Coordinator will be able to confirm that your teaching and exam adjustments are in place.

What if something changes or I need to update my SSP?

You can complete a Top Up SSR via the Student Portal at any time if you wish to provide us with more information or need a change to your SSP.

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