Coronavirus update: Disability Services is open

Our staff are working remotely. Our Hampton House offices are closed. Please continue to contact us at Please read our FAQs about online assessments. Also, see the University's latest coronavirus advice.

For information on face covering and visors, including what to do if you are exempt from wearing a face covering, please visit the Your health and safety webpage. If you are unable to wear a visor because of physical or mental illness, impairment or disability, contact Disability Services to discuss this.

Telephone and email

Tel: +44 (0)117 331 0444

Monday, Tuesday, Thursday and Friday: 9:30 am to 4 pm
Wednesday: 10:30 am to 4 pm
Outside these hours please leave a message. 


We will reply within five working days.

Visit us

Disability Services
Lower Ground Floor, Hampton House
Cotham Hill, Bristol BS6 6JS

Opening hours
Monday, Tuesday, Thursday and Friday: 9:30 am to 4 pm
Wednesday: 10:30 am to 4 pm

Please visit our reception team for basic queries. If we think you need more detailed support, we will arrange advice from a Disability Adviser.

We are located at the back of Hampton House, beside Hampton House Gardens. Find us on the University campus map.

Check our AccessAble access guide.

Make an appointment with a Disability Adviser

To book an appointment, call +44 (0)117 331 0444 or email

We will tell you what documents to bring with you.

If you have access requirements, tell us when you book so we can organise the best place to meet.

Get the most from your appointment with the Disability Adviser

  • Bring evidence of a disability to your appointment (unless we already have it)
  • If you do not have the evidence we need, bring whatever you have
  • If your evidence is on your phone or laptop, email it to before coming for your appointment
  • If you have been asked to complete a checklist or questionnaire before coming to the appointment, make sure you have done it
  • Arrive 10 minutes early, so that you can complete the consent form before seeing the Disability Adviser

Disabled parking at Disability Services

We have two disabled parking spaces available for visitors with mobility difficulties.

To reserve one for your visit, call +44 (0)117 331 0444 or email

Parents and supporters

We encourage students to contact us directly. We will not be able to discuss confidential information about a student without their consent.

Read our information for parents and supporters. If you have general questions, contact us.

Edit this page