Service Improvements

Summer 2022

The DEO has an annual programme of summer work to provide key service improvements before the start of the next academic year. Below, you will find the plans, grouped by service, for Summer 2022. This page will be updated as work progresses, to include any additional functions or improvements.

Continuous improvement model

A number of key DEO services (such as Blackboard, Re/Play, Turnitin, Questionmark and RP Now) are hosted on ‘cloud’ infrastructure which supports continuous improvement by the release of new functionality throughout the year. This also allows our systems to automatically scale to meet demand and to receive bug fixes more frequently throughout the year, without any need for downtime.

Completed improvements in academic year 2021-22

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