Looking after your wellbeing

We want you to get the most out of your time at university. Our student services are there to provide academic, personal and practical support for you.

Accessing support when you need it

The first place to seek support is usually your tutor or supervisor in your academic school. If you opt to live in one of our residences, there is pastoral help available there, too.

Looking after your health

We provide a full National Health Service (NHS) general practice service.

The practice is run by a team of doctors, nurses and support staff who have a lot of experience working with students and their dependants.

Student Counselling Service

Our Student Counselling Service is a safe place for you to talk through any problems. It offers a wide range of free and confidential services. These include:

  • a well-stocked resource library
  • workshops covering issues such as how to cope with stress
  • individual counselling
  • therapeutic group sessions.

We also offer Big White Wall, which provides round-the-clock support for your mental health, with counsellors online at all times.

Disability support

Our Disability Services staff are experienced in supporting a wide range of disabilities.

The team will work with you to help with your individual requirements.

They can also help with matters such as funding applications and arranging needs assessments.

They offer a range of services. This includes providing British Sign Language interpreters or notetakers for lectures.

Contact us early in your application process so we can plan the support you will need.

Childcare

We have a nursery for children aged three months to five years. It is based on the main campus, and is open weekdays from 8.30 am to 5.30 pm throughout the year.

Faith and spiritual support

The Multifaith Chaplaincy is a place for prayer and reflection for everyone regardless of your belief or background.

The Chaplaincy hosts many worship and meditation groups following various faith traditions.

It also hosts lunches and other events to explore issues of faith and spirituality.

A safe environment

The University is a police-certified secured environment and we have a police officer on site.

We are committed to providing a safe and fair environment for our students, where bullying, harassment and victimisation are not tolerated.

Bristol has been awarded the Purple Flag, signifying that our city is a safe place to enjoy a night out.

If you are in university accommodation, you will receive a free bus pass for travel to and from your hall.

Our Students’ Union has an arrangement with a taxi company to ensure students can get home, even if they have no money.

Our Safety and Health Services team provide support and advice to maintain a safe and healthy environment.

University staff are very friendly and they are always willing to help students. There is support for students who need it during their studies.

Maria (MSc Neuroscience and Education)

Support from your Union

The Students' Union runs Just Ask, its own advice and support service with professional advisers who are experienced in helping students with a host of issues. Where they can’t help, they can point you to someone who can.

Keeping you safe

Bristol has one of the safest university campuses in the UK and has won a prestigious national security award to prove it.

It was one of the first universities to receive the police-certified secured environment award.

We do not tolerate any form of bullying, harassment or victimisation. We are committed to providing a fair and equitable environment in which students can study and socialise.

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