SafeZone: Overseas travel safety app

What is SafeZone?

SafeZone is a free-to-use safety app that the University of Bristol is making available to staff and students to use when they travel overseas. The app allows you to alert the University's Security Services via your mobile phone if you ever need urgent assistance, or if you want to let Security Officers know where you are.

When you should use SafeZone

SafeZone is currently supported for University of Bristol staff and students who are travelling overseas on University business. If you are travelling overseas on University business or as part of your studies, use of SafeZone is mandatory.

Support for other University uses will be coming shortly. When SafeZone is rolled-out more widely, we will encourage staff and students to use the app, but there will be no obligation to download or register it unless you are travelling overseas.

You can still call or email your School, Division or Placement Coordinator or call Security Services and the Insurance Emergency Helpline without the app. SafeZone is an additional service intended as a more efficient and responsive way of communicating with the University if you need assistance in an emergency. Use of the service is endorsed by the staff and student Trade Unions.

If you have a University device, you may need to enable roaming before travelling abroad. More information can be found on the IT Services Intranet page.

How to use SafeZone

Once the app is downloaded, you register yourself as a user by entering your University email address.

SafeZone has four buttons that can be used to obtain information or request assistance from Security Officers when you travel overseas:

  • First Aid
  • Help
  • Emergency
  • Information

Please note: The following section shows you how to use SafeZone abroadThe app works slightly differently if you are using SafeZone in the UK. Once you travel outside of the UK, the buttons will automatically function as described in the drop-downs below.

Using SafeZone in the UK

If you use the SafeZone app in the UK (including on University of Bristol campus), the First Aid, Emergency, and Help buttons will all dial 999. 

Please note: When you leave the UK, the way the app's buttons function will automatically update for overseas use.

Find out more

Visit the SafeZone website for more information or read through their FAQs page.

Technical support

For technical support, please contact

How SafeZone works

SafeZone FAQs

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