FAQs and help

 

How do I find out about the University's location or find further information on the University?

You can look at the University's maps and travel information and introducing the University pages. 

How do I find out about and apply for jobs?

You can find our jobs by clicking into either the job search or full job list links. If you click through to the page that contains the job details for the vacancy you are interested in, including a link to the job description, you will see an Apply for job link; this takes you through to our on-line application process. When you first apply for a job you will be given the option of registering your details to create a candidate homepage, this will enable you to return to an incomplete application, track the progress of your application and save your details for future applications.

You can also register for job alerts to receive e-mail alerts as and when new vacancies that meet your criteria come up. And if you are on Twitter then you can also follow us for information and updates on jobs at the University @BristolUniJobs

What if I have problems viewing the pages on the University's jobs web site?

The University's jobs pages are compatible with all current versions of major web browsers, including Firefox, Google Chrome, Internet Explorer, Opera and Safari. If the pages return blank or incomplete information, press F5 (function key) to refresh the screen. If you still experience problems with viewing information this may mean that you need to reset your browser to enable cookies or you may wish to consider clearing caches in your web browser. If this does not resolve the issue then it may be that the security settings in the web browser are blocking information if they are set at a high level. You may also want to check that you are using the most up to date version of the web browser. Alternatively, you could try using a different web browser.

How does the University use and protect the information I provide?

Please refer to the University's Recruitment Data Privacy Statement (PDF, 322kB) for further details.

How does the University use cookies on its jobs web site?

Please see the University’s Use of cookies page.

Please note, when you apply for a job, login to your candidate homepage or register for email alerts you are entering the web site of the University's third party supplier. The University of Bristol is not responsible for the cookies set on these pages; however, you can check how the third party supplier uses cookies (PDF, 157kB).

How does the password process work when I am using the jobs web site?

When you first apply for a job you will be given the option of registering your details to create a candidate homepage, this will enable you to return to an incomplete application, track the progress of your application and save your details for future applications. Access to your candidate homepage requires a username and password and you will be asked to set these up when you first register. The password must be at least eight characters, with any combination of letters, numbers and symbols. You will be sent an activation email when you create your candidate homepage. Before logging in for the first time you must activate your account via the link you were sent in this email. If you have not received an e-mail within 30 minutes this may be because your mail server has rejected the email, you a spam/ junk filter set up for your email and the e-mail may have gone into a spam/ junk folder or there has been some delay in your mail server processing the email.

If you forget your password when you are prompted to supply it then please click on the 'forgotten password' link and you will be sent a new one by e-mail. It is recommended that you then use the 'change your password' link when you first access your candidate homepage to set a new one. If you have not received an e-mail within 30 minutes this may be because your mail server has rejected the email, you a spam/ junk filter set up for your email and the e-mail may have gone into a spam/ junk folder or there has been some delay in your mail server processing the email.

If you ever need to reset your password then you can use the 'change your password' link in your candidate homepage. 

What is the application process?

All applications must be submitted on line.

For academic jobs the on line application process consists of the following:

Copies of qualification, certificates, letters of reference, journal articles and any other additional documents are not required at this stage, unless specifically requested.

For non-academic jobs the on line application process consists of the following:

Can I save my application and come back to it?

Yes, you can leave your application partially completed at any stage in the process and return to it through your candidate homepageor via the 'apply for job' link from the job details page. 

All of the pages in the application process time out if they are inactive for 30 minutes. If for any reason you need to pause whilst preparing your application and you expect it will be 30 minutes before you return to it please save it. Failure to save a partly completed application may result in you loosing some or all of the information you have entered.

How do I know the deadline for submitting my application?

The closing date for each vacancy is clearly stated on the full job list, on the job details page and in the job description. The deadline foe receipt of applications is midnight on the closing date.

How do I know that my application has been received?

Once you have submitted your application on line you will receive an acknowledgement by e-mail.

How can I track the progress of my application?

If you have registered your details to create a candidate homepage  when you commenced the on line application process, then you can log in to your homepage to view the progress of any applications you have submitted, return to incomplete applications or withdraw applications.

How can I update the details of my application?

If you have registered your details to create a candidate homepage  when you commenced the on line application process, then you can update the details in your personal information form. This will automatically update any applications that are currently in process.

What if I have problems accessing my candidate homepage?

This may be due to one of a number of reasons:

If you are unsure of your username or password then I would recommend that you click the ‘forgotten password’ link on the login page. You will then be sent an e-mail with a new password – if you click on the ‘initiation’ link in the email, this new password should then enable you to login.

If you have have not received an e-mail this may be because you have a spam filter set up for your email and the e-mail may have gone into a spam folder.

If you are unable to retrieve the e-mail or continue to have problems with logging in then you can still apply for a job; just click through to the apply link and click on the 'skip login' at the bottom of the page - this enables you to apply without having to register.

How can I be notified of future vacancies?

Click into the register for job alerts link to set criteria for receiving e-mail alerts as and when new vacancies that meet your criteria come up.

How do I obtain the application form and job details in an alternative format?

If you need the application form or any part of the vacancy details in an alternative format (e.g. Braille, large print, audio CD/ tape or e-text), please contact the HR Resourcing Team at recruitment@bristol.ac.uk or telephone 0117 954 6947.

Why do I have to provide details of referees?

The application process requires you to provide the contact details of referees (three for academic posts and two for other jobs) who can be contacted to provide an employment reference regarding your suitability for the job. Please note, references will not be requested without your prior permission.

How is the diversity information I provide used?

The information on equality and diversity that you are asked to provide in your application (ie gender, ethnic origin etc) is electronically detached from your on line application upon receipt and will not be used as part of the selection process in any way. This information will be treated in strict confidence and will only be used to help the University monitor the effectiveness of its Equality and Diversity policy in this area.

What should I do if I have a disability or health condition that may impact on the recruitment process?

If you consider yourself to be a disabled person, you will be given the opportunity on the application form to confirm if you have any equipment, special arrangements or facilities related to your disability that you may require to enable you to attend an interview, complete a test or another part of the selection process. The University will ensure that the required adjustments are fully considered and endeavour to meet your request wherever possible and reasonable.

What if I am an overseas national from outside the European Economic Area who needs permission to work in the UK?

The University has a legal responsibility to ensure that all employees are entitled to live and work in the UK. If you are an overseas national from outside the European Economic Area and currently do not have permission to work in the UK (through a UK work visa or other permission) please note that you would need to apply for a visa to work in the UK. 
 
For some job vacancies (those requiring very particular specialist skills and qualifications or in shortage occupations) the University may be able to sponsor a suitably qualified candidate as part of the process of obtaining a visa from the UK Visa & Immigration (UKVI) service. However, for jobs that do not fall into these categories, and therefore the majority of the University’s vacancies that are not either academic or requiring highly specialist skills, it is unlikely that permission to work in the UK would be granted.
 
You can check whether you would be eligible to work in the UK under the points-based system for migrant workers using the UKBA points calculator: http://www.ukba.homeoffice.gov.uk/pointscalculator
 
If you have any queries regarding your entitlement to apply for one of our job vacancies please e-mail recruitment@bristol.ac.uk.

Please also see our list of Frequently Asked Questions (FAQ's) for overseas nationals on working in the UK.

Who is able to access the 'internal candidates' jobs pages?

You will have to have a standard 'staff login' for University of Bristol systems in order to access these pages as they are password protected. These pages include jobs open to all candidates but also those which are only open to University of Bristol employees in the first instance (administrative and technical posts at mid-level grades, to provide career development opportunities for existing more junior staff). You will able to apply for 'internal only' vacancies if you have some form of employment with the University (ie a permanent, fixed term, casual or honorary contract, work on a fees paid basis or via a temporary staff agency) and have a 'staff login' for University of Bristol systems. If such vacancies are not filled internally then they will be advertised again, open to all candidates to apply.

If you are a member of staff who does not have a standard 'staff login' for University of Bristol systems then speak to your manager or IT Services if you wish to obtain this. Alternatively you can access all jobs, except those restricted to internal candidates, through the 'external candidates' links from the jobs homepage.

How does the selection process work?

After the closing date for the job vacancy, all applications will be considered by the selection panel at the short-listing stage; this is the initial assessment of which candidates best meet the selection criteria for the vacancy, as outlined in the job description, and will be invited to the next stage in the selection process. For senior posts, or job vacancies that have a very large response, this may be preceded by an initial long-listing stage to identify applicants who meet the essential criteria. Candidates who are not long- or short-listed will be informed by e-mail.

Short-listed candidates will be invited to attend the next stage in the selection process, and will normally be given two to three weeks notice in order to prepare for this. This stage will normally involve an interview and may also include other selection methods as appropriate, such as a presentation, work-based test or an informal meeting with other team members; full details will be provided when candidates are invited to attend. References will also be taken up at this stage for academic posts, but will only be requested with your prior permission.

If you are are invited to attend, you will be asked to confirm your attendance as soon as possible. If you find that you are unable to attend on the date or time set, please contact us at the earliest opportunity. Although the University may not be able to re-schedule, we will fully consider whether we can accommodate your needs, taking your circumstances into account.

If you are unsuccessful at any stage in the process you will receive an email confirming this and you can also view the progress of your application via your candidate homepage if you have chosen to set one up.

How do I contact the University if I have any further queries?

If you have any queries regarding the University's recruitment and selection process please contact us at recruitment@bristol.ac.uk and we will respond to your query as soon as we are able to. Where your query is urgent we will always endevour to respond quickly.