When will I receive more detail on the timings and programme for the day?

Further information on the details of the day including timings, guest tickets, travel to the venues, gowning, photography and official merchandise will be posted on our website when we send out official invitations to register for your congregation, so please check regularly for updates about future ceremonies.

Full information is now available for July-August 2024 graduation.

Can I book my travel and accommodation now for my ceremony?

We recommend waiting until the date of your ceremony is confirmed and you have received confirmation of your eligibility to graduate, and official registration and ticket details, to book travel and accommodation.

We strongly recommend that you do not make travel arrangements for extra guests on the basis that extra tickets may not be available.

How do I request tickets?

You will be able to request tickets on the registration form via the link in your invitation email, when registration opens and invitations are sent out.  Invitations are sent to students' personal (home) email address as recorded in Student Info. 

You can request up to 2 guaranteed guest tickets, and can apply for up to 2 extra guest tickets which are not guaranteed but are allocated by random ballot.  Full details about ticket allocation are published when registration opens.

The ceremonies are also screened live in the Richmond Building for guests who are with you on the day but do not have a ticket for the Great Hall, and livestreamed for guests that are unable to attend in Bristol.  

Full information is now available for July-August 2024 graduation on our Tickets webpage.

I/my guests have accessibility/special requirements – how do I let you know?

You will be able to indicate this on the registration form, and will then be contacted about your requirements.

This could include wheelchair access, mobility support, British Sign Language interpretation and acrophobia (some guest seating will be in the balcony or gallery areas, randomly allocated).

You can also check the special requirements box on the form to request separate seats for guests who do not want to be seated together.

Once registration has opened, if you need accessibility arrangements but have not requested this via the registration form, please contact graduation-office@bristol.ac.uk.

Full information is now available for July-August 2024 graduation on our Accessibility/special requirements webpage.

I want to book gowning and photography for my ceremony – can I do this now?

Gown hire and official photography can be booked through our official supplier, Ede and Ravenscroft, when registration opens for your congregation.

Gown hire and photography bookings are now open for the July-August 2024 congregation, via our Gowns webpage.

You should contact Ede and Ravenscroft direct with any further questions about gown or photography orders.

I need to update my contact details. How do I do this?

If registration has already opened for your congregation you will need to contact graduation-office@bristol.ac.uk to update your contact details.

If you are due to graduate at a future congregation you should update your personal email address in the home address section of Student Info before registration opens to ensure you will receive graduation correspondence.  Your faculty administrators can do this for you if you no longer have access. 

Registration troubleshooting

I have not received my invitation email

Check that registration is open and invitation emails have been sent out.

Check that you should expect to receive an invitation to register (i.e. potentially eligible to graduate).

Invitation emails are sent to the personal email recorded under the home address in Student Info.

If you should have received an invitation:

• Check your email spam or junk folders
• Check your email filters in case you have blocked certain emails or domains

If you still have not received the invitation email, contact graduation-office@bristol.ac.uk to make sure that your details match our records.

Add graduation-office@bristol.ac.uk to your address book to ensure you receive future communications.

I'm trying to register but my email address is not recognised

• Make sure you are registering with the email address that your invitation email was sent to
• Make sure your email address is typed accurately 
• Avoid copying, pasting or using autofill, as this may result in errors.

If you still can't register, contact graduation-office@bristol.ac.uk.

The links in the registration form aren't opening

Check that your web browser isn't blocking you:

In Microsoft Edge: open a new private window.

To do this, right click on the Edge icon and select 'New InPrivate window' or press CTRL + SHIFT + N.

In Google Chrome: open a new incognito window.

To do this, right click on the Chrome icon and select 'New Incognito window' or press CTRL + SHIFT + N.

On iPhone: Ask Siri for information on how to open a private web browser on your phone.

On Android: Open Google Chrome, click the 3 dots at the top right of the page and select 'open incognito browser'.

I'm not sure if I've registered

If you have registered you will see your registration confirmation if you log back into the registration form.

You should also expect to receive a confirmation email showing the options you have chosen once your registration form has been submitted. If you think you completed registration and submitted your form successfully but have not received a confirmation email, check your spam or junk folders and contact graduation-office@bristol.ac.uk as soon as possible if it is still not found.