Acceptable Behaviour in the Workplace

The University of Bristol remains fully committed to creating and sustaining a positive and mutually supportive working environment where staff can work collaboratively and productively together, and where staff are equally valued and respected.

The University expects the highest standard of behaviour from its staff and for all staff to be aware of how their behaviour can affect others. To achieve this standard it is the general expectation that all members of staff, including others who may be working on behalf of the University, will behave in an acceptable manner - treating others with courtesy, respect and consideration - and conducting themselves professionally when interacting with members of the University community.

The Acceptable Behaviour in the Workplace Policy provides a framework within which instances of unacceptable behaviour can be addressed and resolved.

Acceptable Behaviour in the Workplace Policy


Frameworks setting out expected standards of behaviour

The University expects that members of staff will conduct themselves in a professional and acceptable manner when interacting with and influencing others, or when managing colleagues. Frameworks setting out the expectations that the University has of its staff in terms of workplace behaviours have been developed:

Professional Behaviours provide guidance on key and valued behaviours that should be observed when interacting with and influencing others, or when managing colleagues.

Leadership Attributes have been developed to help make explicit the behaviours that are expected of staff at the University.

Both of these frameworks can provide a useful basis and helpful point of referral during any meetings held under the Policy, particularly at the informal stages.

Sources of support for staff

  • Acceptable Workplace Behaviour Advisory Service

The University has a network of Acceptable Workplace Behaviour Advisors who staff can contact to confidentially discuss issues connected to workplace behaviour. The Advisors are current members of staff who provide an informal and confidential means through which you can discuss any concerns you have about behaviour in the workplace. You can discuss any issues freely and in confidence without having to take matters further. The Advisors can help you think through possible courses of action and can support you as the complainant or the person against whom a complaint is made.

  • Trades Unions Representatives

If you are a member of a Trade Union you may wish to approach your representative in confidence to discuss any issues related to workplace behaviours. Your representative can also accompany you to any meetings where you may have to address concerns about workplace behaviour - whether you are the complainant or the person against whom a complaint is made.

UCU

Unison

Unite

  • Staff Counselling Service

The Staff Counselling Service provides individual confidential counselling, which can help you to manage the impact of difficult working relationships. It offers the opportunity to have more in-depth psychological support, taking into account the context of your personal life and individual history if appropriate. Counselling is adaptable to the needs of the individual, whether that is exploring the impact of your behaviour on others, managing stress, or developing assertiveness.

Staff Counselling Service website

  • Faculty/Divisional HR Teams

Your HR Team can provide advice to staff whether you are the complainant or the person against whom a complaint is made. Support can also be provided to managers seeking to resolve issues under this Policy.

HR Teams contact details

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