Coronavirus update: Disability Services' office is only open to pre-booked appointments

Please contact us to book an appointment or for advice.

We are offering remote appointments if you would prefer to meet virtually. 

If you have requested a face-to-face appointment with a Disability Adviser, please arrive only a few minutes before your appointment time.

If your appointment is in person, it is likely that the advisor will be wearing a face covering. Please be respectful of this.

We also ask that you:

  • Wear a face covering for your appointment. This face covering could be a scarf, bandana or homemade mask or surgical mask. If you do not have one, you can ask for a disposable mask when you check-in.
  • Use hand sanitiser when you enter the building.
  • Keep a safe distance from others and from staff, where possible
  • Do not bring someone with you for your appointment, unless you need communication and/or mobility support during your visit.

If you have any COVID-19 symptoms or test positive for COVID-19 please do not attend your appointment. If you feel well enough to attend this meeting remotely, please let us know and we will attempt to rearrange it for you.

Telephone and email

Tel: +44 (0)117 331 0444

Monday and Tuesday: 10 am to 4 pm
Wednesday: 10:30 am to 4 pm
Outside these hours please leave a message. 

Unfortunately, we are currently unable to answer your calls on Thursday and Friday. If you leave a voicemail message it will be picked up by staff working remotely, who will get back in touch with you.


We will reply within five working days.

Visit us

Please only visit us if you have a pre-booked appointment

Disability Services
Lower Ground Floor, Hampton House
Cotham Hill, Bristol BS6 6JS

Opening hours
Monday, Tuesday, Thursday and Friday: 10 am to 4 pm
Wednesday: 10:30 am to 4 pm

We are located at the back of Hampton House, beside Hampton House Gardens. Find us on the University campus map.

Check our AccessAble access guide.

Make an appointment with a Disability Adviser

To book an appointment, call +44 (0)117 331 0444 or email

We will tell you what documents to bring with you.

If you have access requirements, tell us when you book so we can organise the best place to meet.

Get the most from your appointment with the Disability Adviser

  • Bring evidence of a disability to your appointment (unless we already have it)
  • If you do not have the evidence we need, bring whatever you have
  • If your evidence is on your phone or laptop, email it to before coming for your appointment
  • If you have been asked to complete a checklist or questionnaire before coming to the appointment, make sure you have done it
  • Please only arrive a few minutes early

Disabled parking at Disability Services

We have two disabled parking spaces available for visitors with mobility difficulties.

To reserve one for your visit, call +44 (0)117 331 0444 or email

Parents and supporters

We encourage students to contact us directly. We will not be able to discuss confidential information about a student without their consent.

Read our information for parents and supporters. If you have general questions, contact us.

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