Current undergraduate students
These pages are for all undergraduate students living in, or wanting to move to University-allocated accommodation. Here you can find contact details for your residence, the rules and regulations for living in our accommodation, and details on what to do if you have a complaint. If you need information on any other aspect of your life in our residences, you can contact us at any time.
To request a repair or replacement
You can find quick links for requesting repairs or replacements, as well as a whole host of other information about your residence by visiting the residence guides for current students. You always need to make your request using the correct process for your residence so we have a record of it
If the repair is not done or replacement not provided
If you have already reported an issue and feel that it is taking too long, please tell us following the correct link for University-owned properties or partnership properties.
Other problems
You can report concerns about your rent calculation or report lost or damaged property on our reporting problems page.
Transfers and moving into or out of a residence
Transfer between University-allocated residences
You can apply to transfer to an alternative University-allocated residence by filling in the transfer application form which will be open from 16th September 2016.
When you are offered a transfer
If you are offered a transfer you will be given a deadline by which to view and accept the room. If you do not accept within the deadline, the room will be offered to someone else.
You may be liable to pay a re-letting fee of up to £100 on completion of a transfer between residences, please see the residence conditions.
Leaving your residence due to withdrawing from University or suspending your studies
If you are withdrawing or suspending your studies and want to leave your residence, you need to notify us by completing the intention to leave form.
If you are withdrawing from University for health reasons, you will be liable for the rent on your room up to the date that you submit this form or until you vacate your room, whichever date is later. If you are withdrawing for any other reason, you are liable for two weeks rent from the date that you submit this form. If you have any questions about leaving your residence, and what this means for your tenancy you can always contact us.
Your residence will check with your department who will need to confirm that you are withdrawing or suspending studies before you can be released from your rent liability.
You must always discuss your suspension or withdrawal with your academic department or personal tutor. Your warden or Student Support Administrator will also be able to offer you support - you may find it useful to talk to them before making any decisions. The Student Funding Office can offer advice on how your fee loan or maintenance payments will be affected by a withdrawal or suspension of studies.
If you think you will want university accommodation next year you will need to apply as a returner. Applications open in December of each year please visit our home page for notifications.
Leave University-allocated accommodation during your tenancy but continuing to study at the University
If you are thinking of moving out of your residence but continuing to study at the University, for example to move into private-rented accommodation, make sure you have read and understood the cancellation policy in your contract.
You will remain responsible for the rent until the end of your tenancy or until the room is re-let to a suitable replacement who must be a student at Bristol University and does not already have a University allocated tenancy. You may be charged up to £100 to cover the costs of re-letting your room.
- If you want to leave your residence, complete the intention to leave form.
- Once we have received your form, we will acknowledge we have received it and offer you advice about how you can advertise your room on our student bulletin board.
A replacement tenant found by the Accommodation Office takes priority over any tenant that you find.
Move into a University-allocated residence during the academic year
If you don't currently live in a university-allocated residence but want to move into one, please join the waiting list by completing the form below. We will then advise you if there are any suitable vacancies in the residences.
To move into a university-allocated residence your details will need to be checked by the Accommodation Office. You will sign a contract that applies until the end of the tenancy period. Depending on the residence, your contract will be provided by the Student Housing Company, Unite, A2Dominion or the University.
You may also be required to do one, or all, of the following:
- pay a deposit of £200 - £250,
- pay an insurance premium of up to £16.43,
- pay the first instalment of rent.
If you have a tenancy in private rented accommodation you will also have signed a contract or have an agreement with your landlord. Before you move out, contact us for advice about how your tenancy agreement affects you.
Moving out at the end of your tenancy
Planning ahead can help to make things much easier when it comes to moving out of your residence. You can recycle unwanted items, donate them to charity shops or take them to recycling bins for The Big Give.
Towards the end of your tenancy period your accommodation will be inspected for damage. You'll be charged for any damage and any additional cleaning needed. Before you move out we'll email you details of our online moving-out module; please read through it carefully so you are aware of how and when we make charges.
Your future accommodation options
Private rented accommodation
Most students live in privately-rented houses or flats after their first year. There is a variety of student property to rent in Bristol but competition can be strong at certain times of the year. See our privately-rented pages for more information.
Return to a University-allocated residence
A number of places are available for undergraduate returners, i.e. students in their second, third, or subsequent year of study.
Senior Resident positions
Mature undergraduate students can apply for a role as a senior resident or student warden. These positions require you to live in one of our residences.
Your accommodation guide
Everything you need to know about life in your residence in one place. Get contact details for staff, report issues with your accommodation, download your tenancy documents and just find out what's what.
Policies and procedures
View and download the range of procedures, policies and service level agreements that are in place for students living in our residences, including our complaints procedure.
Travel and transport
Students should not bring a car to Bristol unless it is essential, for example because of a disability. Information about your transport options can be found on our student travel webpages. You can apply a parking permit from your residence if having a car is essential.