Late or missed payments

What to do if you miss a payment or think you will not be able to pay on time.

On this page

Get support and advice

If you’re worried about paying your fees, contact us as soon as possible. We can often help before the situation escalates. 

You can also get in-person support at Senate House, on the upper ground floor at the front desk, Monday to Friday, 9 am to 4 pm. 

For help with managing your money, use our Money advice service

Missed tuition fee payments

If you miss a tuition payment:

  • we will contact you by email to offer support and remind you to pay
  • if payment is still not made, we may take further action. This will include restricting access to University systems, such as Blackboard
  • if the situation is not resolved, you may be withdrawn from your programme

Outstanding tuition fee debt

If your tuition fees remain unpaid:

  • your account may be referred to an external payment recovery service
  • an administration fee may be added to the amount you owe

You cannot register for your next year of study until you have paid all outstanding tuition and bench fees.

If you still have outstanding fees one month before your degree ceremony, you will not be able to graduate.

For full details, read the Student Fees Regulations.

Sponsored students

If your fees are being paid by a sponsor, you are still responsible for ensuring that payments are made on time.

If your sponsor does not pay:

  • we may stop recognising them as your sponsor
  • responsibility for paying the fees may transfer to you

Unpaid fees could prevent you from registering for your next year of study and from graduating.

Other outstanding debt

This includes payments such as accommodation fees or library fines.

If you miss a payment for these:

  • we will contact you to let you know and explain how to pay
  • we will offer support if you are having difficulty paying

If your outstanding debt remains unpaid:

  • your account may be referred to an external payment recovery service
  • an administration fee may be added to the amount you owe