Contact us

Contact details for the Information Compliance team including all general queries, data breaches and requests for information.

General enquiries

Please direct all general enquires to data-protection@bristol.ac.uk. 

This includes:

  • Data Protection and Records Management advice
  • Advice on new initiatives including Data Protection Impact Assessments (DPIAs)
  • Accessing datasets containing personal data
  • Updating or creating a record on the Information Asset Register (One Trust)
  • Request for training input.

Report a data breach 

All personal data breaches identified by staff should be reported as a matter of urgency, and within 24 hours of becoming aware of the incident as follows:

  • Speak to your line manager OR
  • Contact the Data Protection Officer (0117 4556325 or data-protection@bristol.ac.uk).
  • If the above options are not possible, and outside of normal business hours, breaches can be reported by staff using the IT Self Service Portal (8am-6pm, Monday-Friday) or by landline +44 (0)117 428 2100 which provides a 24/7 service.
  • If possible, a Personal Data Breach Report Form (IGP-07) (Office document, 60kB) should be completed either at the time of or as soon as possible following the initial report of the personal data breach.

Subject rights request 

Individuals wishing to have access to personal data held by the University under the Data Protection Act ("the Act") can send a completed Subject access request form (Office document, 49kB) ("form") to: data-protection@bristol.ac.uk.

Data Protection Complaints

If you wish to raise a complaint related to how the University has processed your personal data, or are unsatisfied with the handling of an information rights request please refer to our Data Protection Complaints Procedure.

To submit a data protection complaint please complete this Online form. You may also contact us directly via email at data-protection@bristol.ac.uk.

Freedom of Information 

Requests for recorded information should be made to the Information Compliance team promptly, at freedom-information@bristol.ac.uk. We are required under FOIA and EIR to respond to requests within 20 working days.

Please see further information on making a request.