COVID-19 OUTBREAK SERVICE UPDATE
All award verifications and transcripts are provided electronically via central University of Bristol email addresses, e.g. email@example.com (award verification letters), or a relevant Faculty/School email address (transcripts). We are unable to provide additional confirmation from individual staff email addresses.
We are currently unable to produce:
- Postal versions of award verifications letters
We expect to be able to produce these soon, but are unable to provide a date. Please keep checking this page for updates.
Replacement Certificate Processing Update
Due to restrictions on accessing the building, a member of staff will only be able to get to the office to print and post replacement certificates on average, once every 3 weeks. This could lead to certificate orders to address within the UK taking more than a month to be delivered. If you require urgent verification of a degree award, an award verification letter is sent by email so would be processed quicker.
Please note: Award verification letters for awards given pre 2008 will NOT have the GRADUATION CEREMONY DATE, but will still have the date the award was given by the exam board.
Certificates - Current Students
At the end of your studies, you will receive a certificate, which is formal confirmation of your award.
Students on graduating courses
Students on non-graduating courses
If you have no outstanding obligations to the University your certificate will be posted within 21 days of your award being confirmed by the Faculty Examination Board. If it has not arrived please email firstname.lastname@example.org and include a signed, scanned letter confirming the certificate has been lost in the post.
We do not provide duplicate certificates, or certify or notarise copies of certificates. The Secretary's Office has information about certifying copies and notarisation.
Please see our Award Verification GDPR Statement (PDF, 287kB)
Replacement Certificates - Former Students
If you have graduated and received your certificate, but it has since been lost, damaged or destroyed, a replacement copy can be ordered from the Online Shop for a fee of £50.
We also require a copy of a form of official photo ID (passport, driving licence etc.) emailed to email@example.com before we process your order.
Certificates cannot be sent digitally; only physical copies are available.
Please note that we are unable to send the replacement certificate to anyone other than the student, we cannot send it to other universities, employers, screening agencies etc. We also cannot process requests unless they have come directly from the student.
If a third party does wish to verify a student’s award, we can provide an award verification letter.
If you are a recent graduate (within 6 months of the graduation ceremony/date when your first certificate was posted) and have not received your certificate, please contact the exams office via firstname.lastname@example.org.
At this time, we are unable to send replacement certificates by DHL courier, all certificates will be sent by Royal Mail, 1st Class Signed For. We will notify you by email when the certificate has been posted.
Due to ongoing restrictions because of the coronavirus pandemic, processing times for certificates may be longer than the 6 working days for verifications. Delivery times may also be affected, please allow at least 5 working days from receiving notification that your certificate has been posted for delivery.