Academic support
Explore the support available while you study.
Study Abroad Academic Directors
Many of our academic departments have a Study Abroad Academic Director (SAAD) and a dedicated Study Abroad administrator who can help and support you.
You will be given a full contact list for the SAADs and administrators in each department at the Welcome talk. You may also be able to meet them during your first week.
Study Skills service
The University’s Study Skills service can help you develop and enhance your academic skills. It offers online, interactive resources that you can use any time on a mobile, tablet or desktop. It also runs regular one-to-one's, drop-in tutorials and small-group workshops, all of which cover a wide range of study skills.
The Study Skills service is available to everyone, no matter what course you're on, the grades you are getting, or your level of study.
Exceptional circumstances
Exceptional circumstances are unexpected, unavoidable, and outside of your control. They:
- impact your ability to complete an assessment
- impact your academic performance in an assessment
- cause you to miss a coursework deadline where you did not have an extension.
Circumstances that might be considered as exceptional include:
- a sudden illness
- a flare up or worsening of a chronic condition of disability
- a bereavement
- unexpected responsibilities like caring for a family member.
In certain situations Study Abroad students can submit an Exceptional Circumstances form. The exceptional circumstances process for Study Abroad students in 2024-25 can be found here:
Exceptional circumstances process for Study Abroad students (2024-25) (PDF, 121kB)
This guidance confirms what outcomes may be possible and not possible for Study Abroad students. The Centre for Study Abroad inbound team can advise you if this process will be of benefit to you. You can also find further guidance on our Study Abroad Blackboard pages at the start of your programme.