Our policies

A number of policies guide the services we provide, ensuring our commitment to all students.

Ethical framework

We are organisational members of the British Association for Counselling and Psychotherapy and abide by their Ethical Framework for the Counselling Professions.

Confidentiality & Counselling agreement

Our Confidentiality and Data Protection Statement (PDF, 305kB) provides a framework within which we can practice safely and ethically. It details what you can expect from us and what we expect from you. 

Before your first meeting, we will ask you to read the Confidentiality and Data Protection Statement.

In your first session, we will ask you to read a privacy statement and sign and complete the counselling agreement. This outlines the framework for the services we offer and helps us to find an agreed way of working together.

Equality, diversity and inclusion

We adhere to the University's Equality, Diversity and Inclusion Policy.

We welcome all students at the University of Bristol and value diversity of age, ethnicity, faith, beliefs, disability, culture, sexual orientation, gender and transgender identity.

We recognise that discrimination and disadvantage can impact on students' health and hinder access to support. Discrimination includes extreme examples such as hate crime, to more subtle feelings of invisibility, of not feeling able to express oneself authentically for fear of being judged.

We won't make assumptions about what you want to talk about. We strive to offer an accessible non-judgemental service and welcome feedback from students.

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